At a Glance
- Tasks: Lead the reception team, greet guests, and ensure a memorable dining experience.
- Company: Join the Michelin* HIDE restaurant, an urban oasis with a vibrant atmosphere.
- Benefits: Enjoy dedicated training, clear career prospects, and generous staff discounts.
- Other info: Flexible shifts, including evenings and weekends, with opportunities for mentorship.
- Why this job: Be part of a passionate team in a unique, beautifully designed restaurant.
- Qualifications: Experience in hospitality and a passion for exceptional guest service.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for an experienced Reception Manager to join the team at Michelin* HIDE. HIDE is an urban oasis from the bustling world, hidden in plain sight. Spread over three floors, two light-filled dining rooms are set around a breath-taking central staircase and enjoy tranquil views over Green Park. Serving breakfast, lunch & dinner, a sizeable à la carte menu showcases the very best seasonal offerings, largely sourced from a close network of small farmers & suppliers from across the UK. A tasting menu with matching wine flights is also available on both floors.
Your role will include a variety of shifts including breakfast, double and closing shifts including bank holidays and weekends. Part-time applications will not be considered on this occasion. HIDE restaurants were awarded Michelin* within their first year. This is an ideal opportunity for a Reception Manager looking to join a great team of professionals. We are looking for a truly passionate professional looking to develop their career & are keen to promote from within. We foster our Host/Hostess team to develop their skills with mentorship from a member of our Management Team and an array of social activities and supplier visits.
The restaurant itself is a beautiful, uniquely designed space with bespoke tableware & one of the largest wine lists in the country. Service showcases the vast range of skills at our Reception Managers' disposal by bringing elements of theatricality to the dining room. This position is hourly paid and available for an immediate start.
As Reception Manager your duties will include:
- Greeting guests and being the first point of contact
- Ensuring a pleasant welcome and fond farewell for all guests
- Managing the cloakroom service
- Seating guests and informing management of any requirements
- Leading and supporting the reception team during service
- Managing rota planning and team organisation
- Training and mentoring junior reception team members
- Flexibility in working days and hours
- Availability to work evenings and weekends
- Using SevenRooms to maximise restaurant capacity
- Menu and table plan printing
- Supporting the restaurant team to turn tables efficiently
- Reporting and resolving any operational issues with the relevant manager
What is on offer for our Reception Manager:
- Dedicated training from our managerial team
- Clear career prospects
- Anniversary meal voucher
- Summer social and Christmas event
- Generous staff discount at HIDE
- Discount at Hedonism Wines
- Cycle to Work Scheme
Reception Manager employer: Hide Restaurant
At Michelin* HIDE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and professional growth. Our Reception Manager role not only provides competitive benefits such as dedicated training, clear career progression, and generous staff discounts, but also immerses you in a unique dining environment that fosters creativity and teamwork. Join us in our beautifully designed restaurant, where your contributions will be celebrated and your skills developed through mentorship and engaging social activities.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on openings at places like HIDE.
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for hospitality shine through. Share stories about your experiences and how you’ve created memorable moments for guests in the past.
✨Tip Number 3
Be prepared to demonstrate your skills! During the interview, you might be asked to role-play scenarios or solve problems on the spot. Brush up on your reception management techniques and be ready to impress with your quick thinking.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the HIDE team and are keen to be part of our unique dining experience.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Reception Manager role. Highlight relevant experience and skills that match what we’re looking for, like team leadership and guest relations. This helps us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the ideal candidate for our team at HIDE.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team.
How to prepare for a job interview at Hide Restaurant
✨Know the Venue Inside Out
Before your interview, take some time to research Michelin* HIDE. Familiarise yourself with their menu, dining style, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Reception Manager, you'll be the first point of contact for guests. Prepare examples of how you've successfully managed guest interactions in the past. Think about times when you turned a negative experience into a positive one – this will highlight your problem-solving skills.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility with shifts and teamwork. Be ready to discuss your availability and how you’ve worked collaboratively in previous roles. Mention any experiences where you supported your team during busy periods or helped train new staff.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, training opportunities, and career progression. This shows that you're not just interested in the job, but also in growing with the company.
