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For Companies At a Glance
- Tasks: Lead communication between kitchen and front-of-house, ensuring smooth service.
- Company: Join Michelin-starred HIDE, a serene dining experience in the heart of London.
- Benefits: Enjoy competitive pay, training, discounts, and fun social events.
- Why this job: Be part of a dynamic team in a vibrant restaurant with clear career growth.
- Qualifications: Experience in hospitality and a passion for excellent service are essential.
- Other info: Flexible hours and opportunities for personal development await you!
We are currently recruiting for an experienced Pass Supervisor to join the team at Michelin. HIDE is an urban oasis from the bustling world, hidden in plain sight. Spread over three floors, two light-filled dining rooms are set around a breath-taking central staircase and enjoy tranquil views over Green Park. Serving breakfast, lunch & dinner, a sizeable a la carte menu showcases the very best seasonal offerings, largely sourced from a close network of small farmers & suppliers from across the UK. A tasting menu with matching wine flights is also available on both floors.
This position is hourly paid with a starting wage of £16.21/hour.
As Pass Supervisor your duties will include:
- To maintain good communication between the Kitchen BOH and FOH team.
- To be respectful and respond positively to demands from the Head Chef or Chef in charge and the Management team.
- To ensure both passes in upstairs and downstairs kitchens, and drop off back of house areas are correctly set up as per MEP sheet before each service.
- To ensure both passes are organized, replenished with plates and kept tidy during all services.
- To help with training of new starters with management support.
- To provide feedback regarding junior waiter team and contribute to the team's development.
- To keep the Pass Book up to date at all times.
- To keep the crockery storage tidy and well organized.
- To make sure that all checklists are completed daily and signed by a manager.
- To report all comments/complaints/problems to the Floating Manager in charge or a Head Chef.
- To help the guests in any way possible.
- To be fully aware of the different types of plates and cutlery and their uses.
- To take trays to/from the restaurant, using the correct routes and drop off stations.
- To know perfectly the table numbers and position numbers.
- To be able to assist with serving or clearing tables.
- To be able to help with set up of the restaurant and private dining rooms.
- To be well presented in a clean and smart manner. The uniform to be clean and ironed.
- To have a good knowledge of all the dishes and of the menus.
- To have a good understanding of allergens policies in place.
- To participate in the daily restaurant briefings and monthly pass supervisor meetings.
- To have the ability to work both as a team and individually.
- To promote the image of the restaurant as a professional organization at all times.
- To demonstrate promptness, anticipation, and organization to deal with the different aspects of the position.
- To maintain the standards set by management.
- To be flexible in working hours and days.
- Attend and participate in any training and personnel development schemes as recommended by your manager.
What is on offer for our Pass Supervisor:
- Hourly rate up to £16.21 per hour
- Dedicated training from our managerial team
- Clear career prospects
- Anniversary meal voucher
- Summer social and Christmas event
- Generous staff discount at HIDE
- Discount at Hedonism Wines
- Cycle to Work Scheme
- Workplace Nursery Provisions
- Employee of the month programme
Pass Supervisor employer: Hide Restaurant
Contact Detail:
Hide Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pass Supervisor
✨Tip Number 1
Familiarise yourself with the restaurant's menu and offerings. Knowing the dishes inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your communication skills by engaging with current staff or visiting the restaurant. This can give you insights into the team dynamics and help you understand what they value in a Pass Supervisor.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, especially in roles that required coordination between front of house and back of house teams. This will showcase your ability to thrive under pressure.
✨Tip Number 4
Be prepared to discuss how you handle feedback and training new staff. Sharing specific examples of your past experiences can demonstrate your leadership potential and commitment to team development.
We think you need these skills to ace Pass Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Pass Supervisor position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, particularly any supervisory roles. Emphasise your communication skills and ability to work under pressure, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've successfully managed teams or improved service in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a supervisory role.
How to prepare for a job interview at Hide Restaurant
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including seasonal offerings and allergens. Being able to discuss dishes confidently will impress the interviewers and show your commitment to the role.
✨Demonstrate Strong Communication Skills
As a Pass Supervisor, effective communication between the kitchen and front of house is crucial. Prepare examples of how you've successfully communicated in past roles, especially under pressure.
✨Showcase Your Organisational Skills
Highlight your ability to keep things tidy and organised, especially in a busy environment. Discuss any previous experiences where you maintained order during service or trained new staff.
✨Emphasise Teamwork and Flexibility
This role requires both teamwork and the ability to work independently. Be ready to share examples of how you've collaborated with others and adapted to changing situations in previous jobs.
