At a Glance
- Tasks: Lead and support our housekeeping team to deliver luxury guest experiences.
- Company: Join Hiddenwell, a luxury wellness retreat with a focus on exceptional service.
- Benefits: Enjoy spa perks, discounts, and a fun, inclusive work environment.
- Other info: Full-time role with excellent training and career development opportunities.
- Why this job: Be part of a dedicated team creating unforgettable experiences for guests.
- Qualifications: Previous housekeeping experience and strong leadership skills required.
The predicted salary is between 31000 - 31000 £ per year.
- Ardencote Manor - Hiddenwell | Luxury Wellness Retreat
- Full-Time | Permanent
- Estimated Start Date: 12 October 2026
- Join our Housekeeping team and help us deliver an exceptional luxury guest experience
We're looking for an experienced and enthusiastic Assistant Head Housekeeper to support our Head Housekeeper in leading the day-to-day operation of our Housekeeping department.
As Assistant Head Housekeeper, you'll help ensure our guest bedrooms, public areas and back-of-house spaces are beautifully presented and consistently meet our luxury standards
- What You'll Be Doing
- Supporting the Head Housekeeper with the smooth day-to-day running of the department
- Leading, motivating and supporting our housekeeping team
- Allocating daily workloads and helping coordinating the team
- Inspecting bedrooms and public areas to ensure exceptional standards
- Monitoring room turnaround and helping keep operations running efficiently
- Responding to guest requests and feedback professionally
- Working closely with Front Office and other departments
- Supporting rotas, recruitment, onboarding, training and team development
- Helping manage linen, cleaning products, equipment and departmental stock
- Promoting safe working practices and ensuring Health & Safety and COSHH procedures are followed
- Step in and provide hands‑on support whenever the team needs you
What We're Looking For
- Must have previous housekeeping experience within a hotel or hospitality environment
- Must have experience supervising, leading or supporting a team
- Must have high standards and excellent attention to detail
- Must have a positive, supportive and hands‑on leadership style
- Must have excellent organisation and communication skills
- Must have the ability to stay calm and organised in a busy environment
- Must have a passion for delivering exceptional guest experiences
- Must have a good understanding of Health & Safety and safe working practices
- Luxury hotel or spa experience would be a real advantage
- Additional Information
- Full-Time position working 5 out of 7 days per week - including weekends and public holidays
- 40 hours per week
- Salary: £31,000 per annum
- Estimated Start Date: 12 October 2026
- Applicants must have the legal right to work in the UK at the time of application and throughout their employment.
Please note that we are unable to provide visa sponsorship now or in the future for this position
What We Offer
- Complimentary Spa Day on work anniversaries at any of our company spas
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer‑a‑Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- online Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
- Join Hiddenwell
- At Hiddenwell, we believe exceptional guest experiences begin with exceptional people
If you are passionate about excellence, thrive in a luxury hospitality environment, and are ready to lead a dedicated team committed to creating unforgettable guest experiences
Skills
- Guest Experience
- Hands on experience
- Previous Housekeeping
- #J-18808-Ljbffr
Assistant Head Housekeeper in Warwick employer: Hiddenwell
At Hoar Cross Hall, we pride ourselves on creating a warm and welcoming environment where our team members are valued and supported. As a Retail Assistant, you'll enjoy a range of benefits including complimentary spa days, discounts across our venues, and access to excellent training programmes, all while working in a stunning historic estate that prioritises luxury and high standards in hospitality. Join us for a rewarding career where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Housekeeper in Warwick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hiddenwell. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hiddenwell
Don't be shy about reaching out to Hiddenwell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Head Housekeeper in Warwick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hiddenwell and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hiddenwell
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
