Hoar Cross Hall in Staffordshire is seeking an experienced Guest Experience Manager to lead the guest journey and ensure every visit feels warm, personalised and seamless. You will be highly visible across the property and collaborate with the hotel, spa and food & beverage teams.
You’ll oversee Duty Manager shifts, coach guest-facing teams and drive service excellence while maintaining brand values and a safe, well-maintained environment.
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Luxury Guest Experience Leader employer: Hiddenwell
Hoar Cross Hall is an exceptional employer that prioritises work/life balance while offering a vibrant and supportive kitchen environment. As a Senior Sous Chef, you will enjoy a structured 40-hour week with competitive benefits, including complimentary spa days, discounts across our venues, and a focus on employee development. Join us in a picturesque setting where your culinary skills can flourish alongside your career growth.
