Hiddenwell is seeking a Guest Experience Specialist to be the friendly voice behind guest communications. You will handle bookings, treatment schedules, dining arrangements and gift vouchers, working with internal teams to reflect our high standards and values.
The role focuses on delivering exceptional service across phone, email, and live chat, handling inquiries and maintaining accurate guest information, while supporting staff bookings and achieving daily targets in a 40-hour week at our
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Guest Experience Concierge – Spa & Hotel Perks employer: Hiddenwell
Hoar Cross Hall is an exceptional employer that prioritises work/life balance while offering a vibrant and supportive kitchen environment. As a Senior Sous Chef, you will enjoy a structured 40-hour week with competitive benefits, including complimentary spa days, discounts across our venues, and a focus on employee development. Join us in a picturesque setting where your culinary skills can flourish alongside your career growth.
