Hiddenwell is seeking a Contact Centre Operations Manager in Moreton-in-Marsh, Gloucestershire, to optimise the Central Reservations and Guest Contact Centre. You will work with Heads of Customer Journey & Reservations and other leaders to deliver improved guest experiences through data-driven insights and operational excellence.
The role emphasizes analytical capability, stakeholder collaboration, and continuous improvement, with a 40-hour week and on-site responsibilities at our head office.
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Guest Contact Centre Operations Lead employer: Hiddenwell
Hoar Cross Hall is an exceptional employer that prioritises work/life balance while offering a vibrant and supportive kitchen environment. As a Senior Sous Chef, you will enjoy a structured 40-hour week with competitive benefits, including complimentary spa days, discounts across our venues, and a focus on employee development. Join us in a picturesque setting where your culinary skills can flourish alongside your career growth.
