Hiddenwell is seeking a Contact Centre Operations Manager to support the day-to-day operation of the Central Reservations and Guest Contact Centre in Moreton-in-Marsh, Gloucestershire. The role focuses on operational insight, planning, reporting and continuous improvement, working with senior stakeholders to drive performance and deliver exceptional guest experiences.
This is a collaborative, non-management role requiring analytical capability and a passion for customer service, with a 40-hour
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Guest Contact Centre Lead – Experience & Performance employer: Hiddenwell
Hoar Cross Hall is an exceptional employer that prioritises work/life balance while offering a vibrant and supportive kitchen environment. As a Senior Sous Chef, you will enjoy a structured 40-hour week with competitive benefits, including complimentary spa days, discounts across our venues, and a focus on employee development. Join us in a picturesque setting where your culinary skills can flourish alongside your career growth.
