At a Glance
- Tasks: Lead the vibrant operation of Hugo’s Restaurant and ensure exceptional guest experiences.
- Company: Hoar Cross Hall, a luxury spa resort in Staffordshire with a focus on high standards.
- Benefits: Competitive salary, complimentary spa days, discounts, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a passionate team and create unforgettable memories for guests in a stunning setting.
- Qualifications: Proven experience in restaurant management and excellent leadership skills.
The predicted salary is between 37000 - 37000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Department: Food & Beverage
Reports to: Head of Food & Beverage
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we’re committed to delivering exceptional service and creating unforgettable memories for our guests.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
We are looking for a passionate and driven Restaurant Manager to lead the operation of Hugo’s Restaurant, The Atrium, and Poolside Drinks Service. This is a fantastic opportunity for an experienced hospitality professional to take ownership of multiple vibrant service areas and deliver exceptional guest experiences.
About the Role
As Restaurant Manager, you will oversee the day-to-day running of Hugo’s and associated outlets, ensuring outstanding service, strong financial performance, and a highly engaged team. You’ll play a key role in shaping the guest experience, driving standards, and supporting the ongoing success of our Food & Beverage offering.
Key Responsibilities
- Operations
- Leading the daily operation of Hugo’s Restaurant, Atrium Lounge, and Poolside service
- Delivering exceptional guest experiences through high standards of service, quality, and presentation
- Working closely with kitchen and bar teams to ensure seamless service delivery
- Responding proactively to guest feedback and continuously improve service standards
- Supporting the development and execution of events, promotions, and new initiatives
- Leadership & Team Management
- Inspiring, leading, and developing a high-performing F&B team
- Managing recruitment, onboarding, training, and performance
- Creating and managing rotas to ensure effective and efficient staffing
- Conducting regular team meetings and performance reviews
- Financial Performance
- Managing budgets, costs, and stock control to maximise profitability
- Supporting the delivery of revenue and profit targets
- Monitoring sales performance and implement strategies to drive growth
- Ensuring compliance with purchasing and financial procedures
- Training & Development
- Identifying training needs and implement development plans
- Ensuring all team members are fully trained and supported in their roles
- Maintaining accurate training records and compliance standards
- Health & Safety
- Ensuring full compliance with food safety, licensing, and health & safety legislation
- Maintaining high standards of hygiene, cleanliness, and safety across all outlets
- Completing risk assessments and ensure team awareness of safety procedures
- Promoting a safe and positive working environment
About You
- Have proven experience in a restaurant or F&B management role
- Have excellent leadership and people management skills
- Be commercially aware with experience managing budgets and costs
- Be passionate about delivering exceptional guest experiences
- Have excellent communication and organisational skills
- Have knowledge of health & safety and food hygiene regulations
Additional Information
- 45 hours per week
- Working 5 out of 7 days per week (including evenings, weekends and bank holidays)
- Salary: £37,000 per annum
- Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship
Join us and we can offer you benefits such as…
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
Restaurant Manager in Burton upon Trent employer: Hiddenwell
Hoar Cross Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque Staffordshire countryside. As a Restaurant Manager, you will thrive in a culture that prioritises employee growth, with comprehensive training programmes and opportunities for career advancement, all while enjoying benefits such as complimentary spa days, discounts, and a fun, inclusive atmosphere. Join us to be part of a team dedicated to creating unforgettable guest experiences in a stunning estate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Burton upon Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hiddenwell. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hiddenwell
Don't be shy about reaching out to Hiddenwell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Burton upon Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hiddenwell and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hiddenwell
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
