Hiddenwell is recruiting a Guest Experience Manager for Hoar Cross Hall in Staffordshire. You’ll lead the guest journey, supervise Duty Manager shifts and collaborate with Front Office, Food & Beverage, Housekeeping and Spa to deliver a warm, personalised experience from arrival to departure.
This hands-on leader will coach teams, respond to guest feedback with tact and uphold Hiddenwell values across all guest touchpoints.
#J-18808-Ljbffr
Guest Experience Director – Luxury Hospitality in Burton upon Trent employer: Hiddenwell
Hoar Cross Hall is an exceptional employer that prioritises work/life balance while offering a vibrant and supportive kitchen environment. As a Senior Sous Chef, you will enjoy a structured 40-hour week with competitive benefits, including complimentary spa days, discounts across our venues, and a focus on employee development. Join us in a picturesque setting where your culinary skills can flourish alongside your career growth.
