At a Glance
- Tasks: Lead a passionate team to deliver exceptional food and beverage experiences.
- Company: Join Hoar Cross Hall, a luxury spa destination with award-winning facilities.
- Benefits: Enjoy free meals, spa days, discounts, and a supportive work environment.
- Other info: Flexible hours with excellent training and career development opportunities.
- Why this job: Be part of a dynamic team in a stunning setting, making every guest's experience memorable.
- Qualifications: Previous supervisory experience in hospitality and a passion for quality service.
The predicted salary is between 24000 - 30000 £ per year.
At Hoar Cross Hall, we pride ourselves on delivering exceptional guest experiences in a stunning spa and hospitality environment. Our award-winning facilities, beautiful surroundings, and commitment to excellence make us one of the UK’s leading luxury spa destinations. We are looking for a dedicated Food & Beverage Team Leader to join our passionate team, someone who thrives in a fast-paced environment, inspires others, and delivers outstanding service to every guest, every time.
The Role
As a Food & Beverage Team Leader, you’ll support the Food & Beverage Manager in the smooth day-to-day running of our restaurants, cafés, bars, and function rooms. You’ll help lead and motivate the team, ensuring exceptional quality, efficiency, and guest satisfaction. You’ll take pride in maintaining high standards across all outlets from the presentation of our venues to the professionalism of our service, while also contributing to sales performance, team development, and operational excellence.
Key Responsibilities
- Ensuring exceptional guest service and maintaining high-quality standards across all food and beverage outlets.
- Supervising daily operations, staffing levels, and rotas to ensure smooth service.
- Supporting in achieving departmental sales targets and service goals.
- Leading, training, and motivating team members, identifying and supporting development opportunities.
- Monitoring stock levels, managing orders, and recording waste and complimentary items.
- Ensuring all Health & Safety, Fire, and Food Hygiene regulations are adhered to, including COSHH and PPE guidelines.
- Maintaining awareness of allergens and dietary requirements to ensure guest safety.
- Upholding cleanliness, presentation, and hygiene standards throughout all service areas.
- Acting as Duty Manager when required, ensuring efficient and professional operation of all F&B outlets.
About You
We’re looking for someone who:
- Has previous experience in a supervisory or team leader role within hospitality or food & beverage.
- Is a confident communicator and natural leader who inspires others.
- Demonstrates exceptional attention to detail and a commitment to quality service.
- Has the ability to thrive under pressure and can multitask in a busy environment.
- Has good knowledge of Health & Safety and food hygiene standards.
- Is proactive, positive, and passionate about hospitality.
Additional Information
- Full-time – 37.5 hours per week
- Working 5 out of 7 days a week - Breakfast/Afternoon Tea/Henrys
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays.
Why Join Us
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality.
- Complimentary Spa Day on work anniversaries at any of our company spas.
- Free meal provided daily through our staff canteen.
- Complimentary use of leisure and spa facilities.
- Access to the Employee Assistance Program.
- 30% discount on overnight stays and spa days.
- Discounts on food, drink and retail across our venues.
- Free Parking.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- On-line Doctor support (appointments/prescriptions).
- A fun, supportive and inclusive work environment with loads of development opportunities.
People say you can’t choose your family, well we choose you to be part of ours!
Food & Beverage Team Leader in Burton upon Trent employer: Hiddenwell
At Hoar Cross Hall, we are dedicated to creating exceptional guest experiences in a stunning spa and hospitality environment. As a Food & Beverage Team Leader, you will thrive in our supportive and inclusive culture, where your leadership will inspire a passionate team to deliver outstanding service. With benefits like complimentary spa days, discounts on stays, and a focus on employee development, we offer a rewarding workplace that values your contributions and promotes growth.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in Burton upon Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hiddenwell. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hiddenwell
Don't be shy about reaching out to Hiddenwell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Leader in Burton upon Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hiddenwell and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hiddenwell
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
