At a Glance
- Tasks: Lead our vibrant bar team and ensure exceptional guest experiences.
- Company: Join Hoar Cross Hall, a luxury spa destination with a focus on excellence.
- Benefits: Competitive pay, free meals, spa discounts, and a supportive work environment.
- Other info: Flexible hours with great opportunities for personal growth.
- Why this job: Be part of a passionate team in a stunning historic estate.
- Qualifications: Experience in bar leadership and a love for mixology.
The predicted salary is between 13.75 - 13.75 £ per hour.
Location: Hoar Cross Hall, Staffordshire
Contract Type: Full-time, Permanent
Reports to: The Bars Manager
At Hoar Cross Hall, we pride ourselves on delivering exceptional guest experiences in a stunning spa and hospitality environment. Our award-winning facilities, beautiful surroundings, and commitment to excellence make us one of the UK’s leading luxury spa destinations. Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
We’re looking for an enthusiastic and motivated Bars Team Leader to join our Bars team at Hoar Cross Hall, part of the Hiddenwell collection. This is a fantastic opportunity for someone passionate about exceptional guest service and high-quality beverage experiences to lead our busy bar operations. As Bars Team Leader, you’ll play a key role in ensuring smooth day-to-day running of our bar outlets, maintaining high standards of presentation, efficiency, and service delivery. You’ll lead by example, supporting and developing the bar team while ensuring every guest enjoys an outstanding experience.
Key Responsibilities
- Overseeing the daily operation of all bar areas, ensuring smooth service and exceptional standards.
- Leading, coaching and motivating the bar team to deliver outstanding customer experiences.
- Maintaining stock control procedures, including ordering, rotation, and accurate reporting of wastage.
- Supporting the Bars Manager in creating innovative drinks menus and seasonal promotions.
- Monitoring compliance with licensing laws, health & safety, and food hygiene standards.
- Managing rotas and staffing levels to ensure optimal service delivery.
- Handling guest feedback professionally, ensuring quick and effective resolution.
- Maintaining bar cleanliness, presentation, and atmosphere to reflect our luxury standards.
- Promoting teamwork and professional development across the department.
About You
- Previously experienced in bar or restaurant leadership (supervisory experience preferred).
- Passionate about mixology, cocktails, and premium beverage service.
- A confident communicator with excellent customer service skills.
- Organised, proactive, and able to lead a team in a fast-paced environment.
- Knowledgeable about Health & Safety, COSHH, and licensing compliance.
- Flexible to work evenings, weekends, and shifts as required.
Additional Information
- Full-time – 37.5 hours per week
- Working 5 out of 7 days a week
- £13.75 per hour
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays
Why Join Us
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Programme
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Free Parking
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- Online Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can’t choose your family, well we choose you to be part of ours!
Bars Team Leader employer: Hiddenwell
At Hoar Cross Hall, we pride ourselves on creating a warm and welcoming environment where our team members are valued and supported. As a Retail Assistant, you'll enjoy a range of benefits including complimentary spa days, discounts across our venues, and access to excellent training programmes, all while working in a stunning historic estate that prioritises luxury and high standards in hospitality. Join us for a rewarding career where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Bars Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hiddenwell. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hiddenwell
Don't be shy about reaching out to Hiddenwell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bars Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hiddenwell and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hiddenwell
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
