Hiddenwell - Head Office in Moreton-in-Marsh is seeking a Contact Centre Operations Manager to oversee the Central Reservations and Guest Contact Centre, delivering operational excellence and excellent guest service.
You will work with Head of Customer Journey & Reservations, Sales Manager, and Guest Experience Operations Manager to provide insight, planning, reporting and improvements. This is a collaborative, non‑line management role with a competitive salary and full-time hours.
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Contact Centre Performance Lead – Guest Experience in Moreton in Marsh employer: Hiddenwell - Head Office
Hiddenwell offers a dynamic work environment in Moreton-in-Marsh, where collaboration and operational excellence are at the forefront of our mission. As a Contact Centre Performance Lead, you will benefit from a competitive salary, opportunities for professional growth, and a culture that prioritises guest experience and teamwork. Join us to be part of a company that values your contributions and fosters a supportive atmosphere for all employees.
