Hiddenwell - Head Office seeks an experienced IT Service Delivery Manager to own day-to-day IT service across our luxury hotels and spas, based in Central Services - Moreton-in-Marsh, with travel to properties.
Lead MSP relationships, oversee incidents, SLAs and reporting, and drive continual service improvements to ensure a reliable IT environment for staff and guests. This role shapes how IT services grow with the business and supports expansion into new properties.
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IT Service Delivery Lead, Multi-site Hospitality employer: Hiddenwell - Head Office
Hiddenwell offers a dynamic work environment in Moreton-in-Marsh, where collaboration and operational excellence are at the forefront of our mission. As a Contact Centre Performance Lead, you will benefit from a competitive salary, opportunities for professional growth, and a culture that prioritises guest experience and teamwork. Join us to be part of a company that values your contributions and fosters a supportive atmosphere for all employees.
