Group Talent Acquisition Lead
Hiddenwell
Location: Moreton in the Marsh, with regular travel around our
properties
Hours:
Full-time, 40 hours per week
Find the people who will shape the future of Hiddenwell
At
Hiddenwell, we believe exceptional experiences start with exceptional people.
We’re
growing, evolving and entering an exciting new chapter — and we’re looking for
a passionate Group Talent Acquisition Lead to help us build the teams
who will bring that future to life.
This
is much more than a recruitment role.
You’ll
be at the heart of how Hiddenwell grows, partnering with our leaders to
understand where we’re going, the people we need to get there and the culture
we want to create along the way.
From
attracting talented individuals to our established destinations, to building
talent pipelines for exciting new openings and developments, you’ll help ensure
we have the right people, in the right roles, at the right time.
And
because our brand is all about how people feel, you’ll make sure that
experience starts from the very first interaction with Hiddenwell.
About Hiddenwell
Hiddenwell
is a collection of award-winning spa and hotel destinations, created around a
simple idea: helping people feel good.
Our
destinations are places to switch off, reconnect, celebrate and spend time
well.
We
believe in warmth, individuality, positivity and excellence — values
that shape the experience we create for our guests and, just as importantly,
the experience we create for our people.
We
want people to bring their personality, flair and passion to work.
We
want our teams to feel proud of where they work and empowered to create
experiences that guests remember.
And
we know that starts with attracting the right people and giving them an
experience that makes them want to join us.
The opportunity
As
our Group Talent Acquisition Lead, you’ll take ownership of recruitment
across the Hiddenwell group working alongside our Head of Talent & Culture,
working closely with our senior leaders, Heads of Department and hiring
managers across our destinations.
You’ll
become a trusted talent partner to the business — understanding our growth
plans, anticipating our people requirements and developing creative ways to
find the talent we need.
You’ll
lead recruitment from attraction through to onboarding, ensuring every
stage is professional, engaging and aligned to our brand.
You’ll
also play an important role in supporting our new openings, developments and >growth plans, creating talent pipelines early and ensuring our properties >are equipped with brilliant people before they open their doors.
This
is an opportunity for someone who loves recruitment but thinks beyond filling
vacancies.
Someone
who understands that great recruitment is about finding people who can
deliver the brand, live the values and make a genuine difference to the guest >and colleague experience.
Talent attraction with purpose
We
want to move beyond traditional recruitment.
You’ll
bring creativity, energy and fresh thinking to how we attract talent — building >our employer brand, developing compelling recruitment campaigns and using >modern talent attraction methods to reach people who may not yet know >Hiddenwell.
You’ll
create engaging job adverts and campaigns that make people want to work with >us.
You’ll
build relationships and talent communities rather than simply waiting for >applications.
And
you’ll continually look at what the data is telling us — where our best people >are coming from, where we’re losing candidates and how we can make the >experience better.
Our people. Our brand. Our future.
At
Hiddenwell, recruitment is a key part of our brand experience.
You’ll
help us build teams who understand our values and have the personality, >capability and passion to deliver them.
Our
values of Warmth, Individuality, Positivity and Excellence should be >visible in every part of the candidate journey.
You’ll
champion:
Warmth
— making every candidate feel welcomed, valued and respected.
Individuality
— finding people with personality, flair and authenticity who can bring >something unique to Hiddenwell.
Positivity
— creating an energising recruitment experience that reflects the culture we >want to build.
Excellence
— maintaining exceptional standards throughout the recruitment and onboarding >journey.
What you’ll lead
- Recruitmenting across the Hiddenwell group, aligned to business
plans, budgets and future growth. - Partnering with senior leaders and hiring managers to understand
current and future talent requirements. - Developing proactive recruitment strategies for critical and
hard-to-fill roles. - Supporting new openings and property developments, building
talent pipelines and recruitment plans well ahead of launch. - Creating compelling job adverts and recruitment campaigns that
reflect the Hiddenwell brand. - Developing innovative and modern approaches to talent attraction
across multiple channels. - Building and maintaining strong talent pipelines for current and >future vacancies.
- Managing the end-to-end recruitment process from attraction and >screening through to offer and onboarding.
- Ensuring candidates receive a consistent, engaging and positive >experience throughout the process.
- Supporting hiring managers with effective shortlisting,
interviewing and selection. - Coaching interviewers and ensuring our selection processes are
fair, robust and consistent. - Developing recruitment tools, processes and standards that enable >the business to recruit brilliantly and efficiently.
- Managing and developing relationships with recruitment agencies and >other external talent partners.
- Maintaining accurate records through our ATS and ensuring all >recruitment documentation is completed correctly.
- Ensuring Right to Work checks, references and pre-employment >documentation are completed appropriately.
- Delivering ATS training and support to Heads of Department and >hiring managers.
- Analysing recruitment data, including vacancies, time to hire,
sources, starters and leavers, and providing meaningful monthly reporting. - Using recruitment insight and data to continuously improve our >approach.
- Keeping up to date with recruitment trends, talent attraction >techniques, employment legislation and best practice.
- Maintaining your own professional development and CPD.
- Ensuring recruitment activity consistently reflects Hiddenwell’s >values, employment standards and commitment to an exceptional people >experience.
We’d love to meet you if…
You’re
an experienced recruiter who is ready to take ownership of recruitment across a
growing hospitality group.
You’ll
ideally have experience within hospitality, hotels, spa, leisure, retail or
another high-volume customer-focused environment, although we’re more
interested in your ability to deliver exceptional talent outcomes than the
sector on your CV.
You’ll
be someone who:
Thinks ahead.
— You don’t wait for vacancies to land on your desk. You understand the business,
anticipate its needs and build talent pipelines before they’re needed.
Loves people.
You’re naturally curious about people and know how to spot potential,
capability and cultural contribution.
Understands brand.
You know that who we hire directly influences how our guests experience >Hiddenwell.
Can influence.
You’re confident challenging and supporting senior leaders and hiring managers >to make great hiring decisions.
Moves with pace.
You can manage multiple searches, deadlines and stakeholders without >compromising quality.
Has an eye for detail.
You understand that compliance, process and candidate experience all matter.
Is creative.
You’re excited by finding new ways to attract talent and tell our story.
Builds relationships.
Whether it’s a candidate, hiring manager, agency partner or colleague, you
build trust quickly and genuinely.
Takes ownership.
You see something that could be better and do something about it.
Lives our values.
You bring warmth, individuality, positivity and excellence to everything you
do.
What we’re looking for
- Previous experience in an internal recruitment, talent acquisition
or agency recruitment role. - Hospitality or another customer-focused sector experience would be >advantageous.
- Experience managing recruitment campaigns across multiple
departments or locations. - Strong candidate attraction and sourcing capability.
- Experience using an Applicant Tracking System.
- Excellent communication and stakeholder management skills.
- Strong organisational and time management skills.
- The ability to manage multiple vacancies and priorities
simultaneously. - High levels of confidentiality, professionalism and attention to
detail. - A genuine commitment to delivering an exceptional candidate and >hiring manager experience.
- Recruitment qualification at Level 3 or 5, or REC equivalent, would >be advantageous.
- A full UK driving licence, with flexibility to travel across >Hiddenwell destinations.
What we offer
- Competitive salary.
- The opportunity to play a key role in the growth of an exciting >hospitality and wellness group.
- Complimentary access to our leisure and spa facilities.
- A Complimentary Spa Day at one of our properties to
celebrate your work anniversary. - Free lunch at our properties.
- Employee Benefits Programme.
- Free on-site parking.
- Discounts on overnight stays and spa days for you and your guests.
- 30% discount on food, drink and retail across our venues.
- Comprehensive induction and training.
- Pension scheme.
- The opportunity to work across some of the UK’s most beautiful spa >and hotel destinations.
We choose ours.
If
you’re passionate about finding brilliant people, building strong teams and >creating a talent experience that reflects the very best of Hiddenwell, we’d
love you to join us.
This
is your opportunity to help shape who Hiddenwell becomes next.
Hiddenwell
— Well hidden. Best found.
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Group Talent Acquisition Lead employer: Hiddenwell - Head Office
Hiddenwell offers a dynamic work environment in Moreton-in-Marsh, where collaboration and operational excellence are at the forefront of our mission. As a Contact Centre Performance Lead, you will benefit from a competitive salary, opportunities for professional growth, and a culture that prioritises guest experience and teamwork. Join us to be part of a company that values your contributions and fosters a supportive atmosphere for all employees.