Hiddenwell is seeking a Contact Centre Operations Manager to support the day-to-day operation of the Central Reservations and Guest Contact Centre. You will work with senior colleagues to deliver performance insights, planning and continuous improvement of guest journeys across luxury spa and hotel destinations.
The role focuses on operational excellence, data-driven decision making, and close collaboration with Sales, Guest Experience, Property Operations, Marketing, Finance and IT to ensure
#J-18808-LjbffrContact Centre Operations & Insights Lead employer: Hiddenwell - Head Office
At Barons Eden, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and operational excellence. Located in the picturesque Moreton in Marsh, our team enjoys competitive salaries, performance-based commissions, and unique perks like complimentary spa days and discounts across our venues. We are committed to employee growth through comprehensive training programs and a supportive environment that encourages passion and positivity.
