At a Glance
- Tasks: Be the friendly voice for guests, managing bookings and inquiries through various channels.
- Company: Join Hiddenwell, a company dedicated to exceptional guest experiences.
- Benefits: Enjoy a competitive salary, benefits, and a dynamic work environment.
- Other info: Full-time role with rotating shifts and opportunities for growth.
- Why this job: Make a real difference in guest experiences while developing your communication skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27500 - 27500 £ per year.
Hiddenwell is seeking a Guest Experience Specialist to be the friendly voice behind guest communications, handling bookings, inquiries, and schedules via phone, email and live chat.
You’ll work with internal teams to ensure every guest interaction reflects Hiddenwell’s high standards, with duties spanning bookings, dining, spa treatments and gift vouchers.
The role is full-time (40 hours weekly) with rotating shifts and a salary of £27,500 per annum plus benefits.
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Guest Experience & Reservations Specialist employer: Hiddenwell Central Services
Hiddenwell is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those passionate about guest services. With comprehensive benefits, opportunities for professional growth, and a supportive team environment, employees are empowered to deliver outstanding experiences to guests while enjoying a fulfilling career. Located in a dynamic setting, Hiddenwell offers unique advantages such as flexible scheduling and a commitment to excellence in hospitality.
Contact Details:
Hiddenwell Central Services Recruitment Team
