At a Glance
- Tasks: Conduct hearing assessments and provide tailored hearing solutions to clients.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, generous car allowance, and uncapped commission opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Must be HCPC qualified with a passion for customer care and sales.
- Other info: Be part of a team that values innovation, teamwork, and personal growth.
The predicted salary is between 40000 - 40000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) based in our Maddox Street Clinic in Central London.
Benefits
- Basic salary – £40,000
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period)
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family
- Employee discounts for you and your family, supportive culture, long service awards
- iiP Gold accredited company
Responsibilities
- Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions within specified time scales in accordance with the HCPC standards, BSHAA code of practice, and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after‑sales service by responding to service calls to resolve problems or queries in a timely and professional manner
- Keep knowledge and skills up to date in line with HCPC CPD requirements
Qualifications
- HCPC qualified hearing aid dispenser with desire to provide premium customer care and aptitude for sales
- Full UK driving licence
- Qualified HAD or Pre‑Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities for a well‑planned and structured workload approach
Eligibility
This post requires all applicants to be eligible to work within the UK/EU without restrictions. Visa sponsorship is not available.
Company
Hidden Hearing was established in 1968 and delivers the highest standard of care to more than 100,000 people annually. We are owned by Demant and embrace core values of teamwork, trust, a can‑do attitude, and innovation. With over 650 employees and almost 240 qualified Hearing Aid Dispensers, we foster a supportive culture rooted in family and friends. We hold Investors in People Gold standard and offer ongoing training and development for career progression.
Hearing Aid Dispenser - Maddox Street Central London employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser - Maddox Street Central London
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field and let them know you're on the hunt for a Hearing Aid Dispenser role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of hearing assessments and customer care. Be ready to showcase your skills and how you can provide premium service, just like Hidden Hearing does. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for the team at Maddox Street.
✨Tip Number 4
Apply directly through our website for the best chance of landing that dream job! We love seeing candidates who take the initiative and show genuine interest in joining our supportive culture at Hidden Hearing.
We think you need these skills to ace Hearing Aid Dispenser - Maddox Street Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hearing Aid Dispenser role. Highlight your HCPC qualifications and any relevant experience in hearing assessments or customer care. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hearing healthcare and why you want to join Hidden Hearing. We love seeing candidates who align with our values of teamwork and innovation, so let that enthusiasm show!
Showcase Your Sales Skills: Since this role involves providing and selling hearing solutions, don’t forget to highlight your sales experience. We’re looking for someone who can not only assess needs but also connect with customers and offer them the best solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hidden Hearing
✨Know Your Stuff
Make sure you brush up on your knowledge of hearing assessments and the latest hearing solutions. Familiarise yourself with HCPC standards and BSHAA codes of practice, as these will likely come up during your interview.
✨Showcase Your Customer Care Skills
Prepare examples that highlight your experience in providing premium customer care. Think about times when you've gone above and beyond for a client, as this is crucial for a role focused on delivering life-changing hearing healthcare.
✨Demonstrate Your Sales Aptitude
Since the role involves selling hearing solutions, be ready to discuss your sales experience. Bring along any metrics or achievements that showcase your ability to meet targets and drive sales, as this will impress the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the role and helps you determine if it's the right fit for you.