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- Tasks: Conduct hearing assessments and recommend solutions while providing excellent after-sales service.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK since 1968.
- Benefits: Enjoy a generous car allowance, uncapped commission, 25 days leave, and employee discounts.
- Why this job: Be part of a supportive culture with ongoing training and a chance to make a real impact.
- Qualifications: Must be HCPC qualified with good IT skills and a valid UK driving license.
- Other info: Permanent role, 37.5 hours/week, Monday to Friday, with some flexibility.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Hearing Aid Dispenser - Hatch End role at Hidden Hearing.
About The Role
Hidden Hearing is one of the UK’s leading providers of private hearing healthcare, offering life-changing services. We are seeking a Hearing Aid Dispenser / Audiologist (HCPC Qualified) for our Hatch End hearing centre.
- Generous car allowance starting from £5,328 per annum (dependent on performance/sales) or a company car if preferred.
- Uncapped monthly commission with opportunities for quarterly and annual bonuses.
- 25 days annual leave plus bank holidays.
- Employee Assistance Programme for you and your family.
- Additional benefits include employee discounts, supportive culture, and long service awards.
We are an IiP Gold accredited company.
Compensation and Support
- Basic salary: £37,618.
- Support from a designated diary coordinator and a supportive management team.
- Permanent contract, 37.5 hours/week, Monday to Friday, 9:00 am to 5:00 pm, with some flexibility required.
Responsibilities
- Conduct comprehensive hearing assessments and recommend suitable hearing solutions, adhering to HCPC standards and BSHAA guidelines.
- Accurately complete audiograms and customer records using the company’s CMS system.
- Follow company working practices, including standard consultations.
- Provide excellent after-sales service, responding promptly to service calls.
- Keep knowledge and skills up to date with HCPC CPD requirements.
Role Requirements
- Qualified HAD or Pre-Registered HAD.
- Current HCPC registration.
- Membership or willingness to join BSHAA.
- IT skills for using company systems and audiometry equipment.
- Good time and job management skills.
- Valid UK driving license.
- This role requires applicants to be eligible to work in the UK/EU without restrictions. Visa sponsorship is not available.
About Us
Established in 1968, Hidden Hearing is committed to high standards of care, trusted by over 100,000 people annually. Owned by Demant, a global leader in hearing healthcare, we embrace core values of teamwork, trust, a can-do attitude, and innovation. With over 650 employees in the UK, including nearly 240 qualified Dispensers, we foster a supportive, family-like culture. Recognized as an Investors in People Gold standard employer, we offer ongoing training and development to help you excel.
Hearing Aid Dispenser - Hatch End employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser - Hatch End
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the audiology field, especially those who work at Hidden Hearing or similar companies. Attend industry events or join relevant online forums to make connections that could lead to valuable insights and referrals.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview process. Being able to showcase your customer service skills and how you would handle various client situations can set you apart from other candidates.
✨Tip Number 4
Research Hidden Hearing’s company culture and values. Understanding their commitment to teamwork and innovation will allow you to tailor your responses in a way that aligns with their mission, making you a more attractive candidate.
We think you need these skills to ace Hearing Aid Dispenser - Hatch End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a Hearing Aid Dispenser or Audiologist. Emphasise your HCPC registration, relevant experience, and any specific skills related to audiometry equipment and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing healthcare and your alignment with Hidden Hearing's values. Mention your commitment to high standards of care and how you can contribute to their supportive culture.
Highlight Relevant Experience: In your application, detail your experience conducting hearing assessments and providing after-sales service. Use specific examples to demonstrate your ability to adhere to HCPC standards and BSHAA guidelines.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the healthcare field.
How to prepare for a job interview at Hidden Hearing
✨Know Your Stuff
Make sure you brush up on your knowledge of hearing assessments and the latest audiology practices. Familiarise yourself with HCPC standards and BSHAA guidelines, as these will likely come up during the interview.
✨Showcase Your Customer Service Skills
Since providing excellent after-sales service is crucial for this role, prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your commitment to client satisfaction.
✨Be Ready to Discuss Technology
As the role involves using company systems and audiometry equipment, be prepared to talk about your IT skills and any relevant experience you have with similar technologies. Highlighting your adaptability to new systems can set you apart.
✨Emphasise Teamwork and Culture Fit
Hidden Hearing values teamwork and a supportive culture. Think of examples that showcase your ability to work well in a team and contribute positively to a workplace environment. This will help you align with their core values.
