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- Tasks: Provide premium hearing care and solutions to patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare since 1968.
- Benefits: Enjoy a competitive salary, generous car allowance, private health insurance, and 25 days annual leave.
- Why this job: Make a life-changing impact while working in a supportive, family-like culture with growth opportunities.
- Qualifications: Must be HCPC qualified with a full UK driving licence and sales aptitude.
- Other info: Permanent contract with flexible hours; uncapped commission and bonuses available.
The predicted salary is between 37618 - 42000 £ per year.
Hearing Aid Dispenser – Cumbria
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) in the Cumbria area based in the heart of the community and visiting patients in their own homes.
- Basic salary – £37,618
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period),
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities
You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of and performance, conduct and ethics, and BSHAA code of practice and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements
Job Requirements
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About the company:
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.
Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care.
There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
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Hearing Aid Dispenser- Cumbria employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser- Cumbria
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in Cumbria. Attend local events or join online forums to connect with potential colleagues and gain insights into the community's needs.
✨Tip Number 3
Prepare to discuss your sales experience and how it relates to providing excellent patient care. Be ready to share specific examples of how you've successfully met client needs in previous roles.
✨Tip Number 4
Research Hidden Hearing’s values and culture thoroughly. Understanding their commitment to teamwork and innovation will help you align your responses during the interview and show that you're a great fit for their supportive environment.
We think you need these skills to ace Hearing Aid Dispenser- Cumbria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Hearing Aid Dispenser. Familiarise yourself with the HCPC standards and BSHAA guidelines to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your HCPC qualification, customer care abilities, and any sales experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing healthcare and your commitment to providing premium customer service. Mention specific examples from your past experiences that illustrate your skills and dedication.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Be prepared to discuss how your training and experience align with the standards expected by Hidden Hearing, as this is crucial for the role.
✨Demonstrate Customer Care Skills
Since providing premium customer care is a key responsibility, think of examples from your past experiences where you went above and beyond for a customer. This will show your commitment to patient satisfaction.
✨Prepare for Sales Questions
As the role involves an aptitude for sales, be ready to discuss your sales experience. Prepare to share specific instances where you successfully sold products or services, focusing on your approach and results.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how you embody them in your work. Be ready to provide examples that demonstrate your alignment with their culture.
