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- Tasks: Provide premium hearing care and solutions to patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, generous car allowance, and uncapped commission opportunities.
- Why this job: Make a life-changing impact while working in a supportive, family-like culture.
- Qualifications: Must be HCPC qualified with a full UK driving licence and sales aptitude.
- Other info: Permanent contract with flexible hours and ongoing training for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) in the Cumbria area based in the heart of the community and visiting patients in their own homes.
Basic salary: £37,618
Generous car allowance: starting from £5,328 per annum (depending on performance/sales) or company car if preferred
Rewarding uncapped commission: payable monthly and opportunity to earn both quarterly and annual bonuses
Annual leave: 25 days plus bank holidays
Employee Assistance Programme: accessible for you and your family.
Plus other benefits including employee discounts for you and your family, supportive culture, long service awards, IiP Gold accredited company.
You will have the support of a designated diary coordinator and a supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:
- You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
Job Requirements:
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold current driving licence.
- This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About the company: We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down-to-earth, supportive culture. We truly care about each and every member of our team.
We encourage colleagues to be actively engaged in our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Dispenser- Cumbria employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser- Cumbria
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in or around Cumbria. Attend local events or join online forums to connect with potential colleagues and gain insights into the company culture at Hidden Hearing.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer care and sales in the hearing healthcare sector. Be ready to share specific examples of how you've successfully handled patient interactions in the past.
✨Tip Number 4
Showcase your understanding of the HCPC standards and BSHAA code of practice during your discussions. This will highlight your professionalism and readiness to adhere to the ethical guidelines expected in this role.
We think you need these skills to ace Hearing Aid Dispenser- Cumbria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Hearing Aid Dispenser position. Familiarise yourself with the HCPC standards and BSHAA guidelines to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your HCPC qualification, customer care abilities, and any sales experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing healthcare and your commitment to providing premium customer service. Mention specific examples of how you've successfully helped clients in the past.
Highlight Continuous Professional Development: In your application, mention any ongoing training or professional development activities you have undertaken to stay current in the field. This shows your dedication to maintaining high standards in your practice.
How to prepare for a job interview at Hidden Hearing
✨Know Your Stuff
Make sure you brush up on your knowledge of hearing aids and audiology practices. Familiarise yourself with the latest technologies and trends in the industry, as well as the specific services offered by Hidden Hearing.
✨Showcase Your Customer Care Skills
Since this role involves providing premium customer care, be prepared to discuss your previous experiences in customer service. Highlight any situations where you went above and beyond to help a client, as this will demonstrate your commitment to patient satisfaction.
✨Demonstrate Your Sales Aptitude
As the position requires an aptitude for sales, think of examples where you've successfully sold a product or service. Be ready to explain your approach to understanding customer needs and how you tailor solutions to meet those needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if Hidden Hearing is the right fit for you.
