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- Tasks: Provide premium hearing care and assessments in clinics and patients' homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, generous car allowance, private health insurance, and 25 days annual leave.
- Why this job: Make a life-changing impact while working in a supportive, family-like culture with growth opportunities.
- Qualifications: Must be HCPC qualified with a full UK driving licence and strong customer care skills.
- Other info: Permanent contract with flexible hours; no visa sponsorship available.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Rugby area. This role will be based in the heart of the community covering day clinics and visiting patients in their own homes.
Basic salary: £37,618 with OTE £55,000
Benefits include:
- Generous car allowance starting from £5,328 per annum or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period)
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family
- Employee discounts for you and your family
- Supportive culture
- Long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and a supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:
- You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
Job Requirements:
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Audiologist - Rugby employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Rugby
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work at Hidden Hearing or similar companies. Attend local audiology events or join relevant online forums to make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with customer service and sales during the interview. Highlight specific examples where you've successfully resolved patient issues or exceeded sales targets, as this aligns with the role's requirements.
✨Tip Number 4
Research Hidden Hearing’s values and culture. Be ready to explain how your personal values align with theirs, particularly around teamwork and innovation, as this will show that you're a good fit for their supportive environment.
We think you need these skills to ace Hearing Aid Audiologist - Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in audiology. Emphasise any customer care and sales skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people with hearing loss. Mention specific experiences where you provided exceptional customer service or resolved patient issues effectively.
Highlight Relevant Skills: In your application, clearly outline your IT skills and ability to manage time effectively. These are important for using the company's systems and managing your workload efficiently.
Showcase Continuous Professional Development: Mention any ongoing training or professional development activities you've undertaken to stay updated with HCPC CPD requirements. This shows your commitment to maintaining high standards in your practice.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your Qualifications
Make sure to highlight your HCPC registration and any relevant qualifications during the interview. Be prepared to discuss your experience in hearing assessments and how you adhere to professional standards.
✨Demonstrate Customer Care Skills
Since this role involves providing premium customer care, be ready to share examples of how you've successfully handled customer queries or resolved issues in the past. This will show your commitment to patient satisfaction.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how your personal work ethic aligns with them. This will help you connect with the interviewers on a cultural level.
✨Prepare for Sales Discussions
As the role requires an aptitude for sales, be prepared to discuss your sales experience and strategies. Think of specific instances where you successfully sold a product or service, particularly in a healthcare setting.
