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- Tasks: Provide premium hearing care and solutions while conducting assessments in various community locations.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare with a supportive, family-like culture.
- Benefits: Enjoy a competitive salary, generous car allowance, private health insurance, and 25 days annual leave.
- Why this job: Make a life-changing impact on people's lives while working in a rewarding and innovative environment.
- Qualifications: Must be HCPC qualified with a full UK driving licence and a passion for customer care and sales.
- Other info: Permanent contract with flexible hours and ongoing training opportunities for career growth.
The predicted salary is between 33600 - 42000 £ per year.
Overview
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life‑changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Maddox Street area.
Benefits
- Basic salary – £37,618 with OTE £55,000
- Generous car allowance starting from £5,328 per annum or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period)
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family
- Employee discounts, supportive culture, long‑service awards
- IBP Gold accredited company
Responsibilities
- Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions in a timely manner in accordance with HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after‑sales service by responding to service calls to resolve problems or queries in a timely and professional manner
- Keep knowledge and skills up to date in line with HCPC CPD requirements
Requirements
- Qualified HAD or Pre‑Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well‑planned and structured approach to workload
- Full UK driving licence
- Eligibility to work in the UK/EU without restrictions (no visa sponsorship available)
About Hidden Hearing
We make a life‑changing difference to people living with hearing loss and do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with over 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world‑leading hearing healthcare and technology group. We employ over 650 people in the UK and pride ourselves on a supportive, family‑like culture.
Location
Bristol, England, United Kingdom
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Hearing Aid Audiologist - Maddox Street employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Maddox Street
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with current or former employees of Hidden Hearing on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview where you may need to demonstrate your sales skills and customer service approach. Practising these scenarios can boost your confidence and performance.
✨Tip Number 4
Research the core values of Hidden Hearing and think about how your personal values align with theirs. Be ready to discuss specific examples that showcase your teamwork, trust-building, and innovative problem-solving abilities.
We think you need these skills to ace Hearing Aid Audiologist - Maddox Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in hearing aid dispensing. Emphasise any customer care and sales skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those with hearing loss. Mention specific experiences where you provided exceptional customer service or resolved issues effectively.
Highlight Relevant Skills: In your application, clearly outline your IT skills and familiarity with audiometry equipment, as well as your time management abilities. These are essential for managing your workload effectively.
Showcase Continuous Learning: Mention any ongoing professional development or training you've undertaken to stay updated with HCPC CPD requirements. This demonstrates your commitment to maintaining high standards in your practice.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Be prepared to discuss how your training and experience align with the standards of performance, conduct, and ethics expected in this role.
✨Demonstrate Customer Care Skills
Since providing premium customer care is crucial for this position, think of examples from your past experiences where you successfully resolved customer issues or provided exceptional service. This will show your potential employer that you can meet their high standards.
✨Prepare for Sales Discussions
As the role involves selling hearing solutions, be ready to discuss your sales experience. Prepare to explain how you approach sales while ensuring customer satisfaction, as this balance is key to success in this position.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how you embody them in your work. Being able to relate your personal values to those of the company can make a strong impression.