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- Tasks: Provide premium hearing care and assessments to patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, generous car allowance, and private health insurance.
- Why this job: Make a life-changing impact while working in a supportive, family-like culture.
- Qualifications: Must be HCPC qualified with a full UK driving licence.
- Other info: Ongoing training and development opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Loughton area. This role will be based in the heart of the community visiting patients in their own homes and working from our visiting site locations.
Basic salary: £37,618 with OTE £55,000
Benefits include:
- Generous car allowance starting from £5,328 per annum or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period)
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family
- Employee discounts for you and your family
- Supportive culture
- Long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and a supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:
- Be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
Job Requirements:
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About Us - Hidden Hearing: We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Audiologist - Loughton Area employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Loughton Area
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care, which is a key requirement for the role.
✨Tip Number 2
Network with current or former employees of Hidden Hearing. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the team during the interview.
✨Tip Number 3
Prepare to discuss your experience with home visits and patient interactions. Since this role involves visiting patients in their homes, showcasing your ability to build rapport and provide excellent service in such settings will set you apart from other candidates.
✨Tip Number 4
Highlight your sales aptitude during conversations. The role requires not just technical skills but also the ability to sell hearing solutions effectively, so be ready to share examples of how you've successfully engaged customers in previous roles.
We think you need these skills to ace Hearing Aid Audiologist - Loughton Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in audiology. Emphasise any customer care and sales skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people with hearing loss. Mention specific experiences that demonstrate your ability to provide premium customer care and your aptitude for sales.
Highlight Relevant Skills: In your application, clearly outline your IT skills and time management abilities. These are important for using the company systems and managing your workload effectively.
Showcase Continuous Learning: Mention any ongoing training or professional development you have undertaken to stay updated with HCPC CPD requirements. This shows your commitment to maintaining high standards in your practice.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Discuss how your training and experience align with the standards of performance, conduct, and ethics expected in the role.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided exceptional customer care in previous roles. Hidden Hearing values premium service, so be ready to discuss how you can enhance patient experiences.
✨Familiarise Yourself with Audiometry Equipment
Brush up on your knowledge of audiometry equipment and the company’s CMS system. Being able to discuss your technical skills confidently will show that you're prepared for the practical aspects of the job.
✨Emphasise Teamwork and Supportive Culture
Hidden Hearing prides itself on a supportive culture. Share experiences where you've worked effectively in a team and how you contribute to a positive work environment, aligning with their core values.
