At a Glance
- Tasks: Provide premium hearing care and solutions while managing customer records and assessments.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK since 1968.
- Benefits: Enjoy a competitive salary, generous car allowance, private health insurance, and 25 days annual leave.
- Why this job: Make a life-changing impact on people's lives in a supportive, family-like culture with growth opportunities.
- Qualifications: Must be HCPC qualified with a full UK driving licence and a passion for customer care.
- Other info: Permanent contract with flexible hours; uncapped commission and bonuses available.
The predicted salary is between 30000 - 42000 £ per year.
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Hearing Aid Audiologist
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) for the Hereford area.
Basic salary – £37,618
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- Private Health Insurance (after qualifying period),
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities
You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of and performance, conduct and ethics, and BSHAA code of practice and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements
Role Requirements
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
Hidden Hearing – About us
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.
Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
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#HiddenHearing
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
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Industries
Medical Equipment Manufacturing
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Hearing Aid Audiologist - Hereford Area employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Hereford Area
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in the Hereford area. Attend local events or join online forums to connect with potential colleagues and gain insights about the company culture at Hidden Hearing.
✨Tip Number 3
Prepare to discuss your sales experience and how it relates to providing excellent patient care. Highlight specific examples where you've successfully balanced both aspects, as this is crucial for the role.
✨Tip Number 4
Research Hidden Hearing's values and mission. Be ready to articulate how your personal values align with theirs, particularly around teamwork, trust, and innovation, as this will show that you're a good cultural fit for the team.
We think you need these skills to ace Hearing Aid Audiologist - Hereford Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in audiology. Emphasise any sales experience and customer care skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing healthcare and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your ability to meet the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your IT skills and time management abilities. These are essential for using the company's systems and managing your workload effectively.
Showcase Continuous Learning: Mention any ongoing professional development or training you have undertaken to stay updated with HCPC CPD requirements. This shows your dedication to maintaining high standards in your practice.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Discuss how your training and experience align with the standards expected by Hidden Hearing, as this will demonstrate your commitment to professional excellence.
✨Emphasise Customer Care Skills
Since the role requires providing premium customer care, prepare examples of how you've successfully handled customer interactions in the past. This could include resolving issues or providing tailored solutions to meet individual needs.
✨Demonstrate Sales Aptitude
Be ready to discuss your sales experience and how you can apply it in the context of hearing aids. Share specific instances where you've met or exceeded sales targets, as this will show your potential to contribute to the company's success.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how you embody them in your work. Be prepared to share examples that illustrate your alignment with their culture.