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- Tasks: Provide life-changing hearing healthcare and premium customer service in the community.
- Company: Join Hidden Hearing, a leading provider with a supportive, family-like culture.
- Benefits: Enjoy a competitive salary, generous car allowance, and uncapped commission opportunities.
- Why this job: Make a real difference in people's lives while growing your career in audiology.
- Qualifications: HCPC qualified with a passion for customer care and sales.
- Other info: Ongoing training and development to help you excel in your role.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) in the Cumbria area based in the heart of the community and visiting patients in their own homes.
Basic salary - £37,618
Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred.
Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses.
25 days annual leave plus bank holidays.
Employee Assistance Programme accessible for you and your family.
Plus other benefits including employee discounts for you and your family, supportive culture, long service awards.
IiP Gold accredited company.
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:- You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold current driving licence.
- This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About the company: We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team.
We encourage colleagues to be actively engaged in our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Audiologist- Cumbria employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist- Cumbria
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Hidden Hearing, understand their values, and think about how your skills align with their mission. Practise common interview questions and be ready to showcase your customer care and sales aptitude.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hidden Hearing family.
We think you need these skills to ace Hearing Aid Audiologist- Cumbria
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Hearing Aid Audiologist. Highlight your HCPC qualifications and any relevant experience in providing premium customer care and sales. We want to see how you can make a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping people with hearing loss and how your skills align with our values. Let us know why you’re excited about joining Hidden Hearing!
Showcase Your Skills: Don’t forget to mention your IT skills and ability to manage your time effectively. We love candidates who can handle our CMS system and audiometry equipment like pros, so make sure to highlight these abilities!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our supportive team!
How to prepare for a job interview at Hidden Hearing
✨Know Your Stuff
Make sure you brush up on your audiology knowledge and the latest hearing aid technologies. Familiarise yourself with the HCPC standards and BSHAA guidelines, as these will likely come up during the interview.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided exceptional customer service in the past. Hidden Hearing values premium care, so be ready to discuss how you can make a life-changing difference for patients.
✨Demonstrate Your Sales Aptitude
Since the role involves sales, think of specific instances where you've successfully sold a product or service. Highlight your ability to understand customer needs and how you can match them with the right hearing solutions.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and ongoing training opportunities. This shows your genuine interest in being part of the Hidden Hearing family and your commitment to professional growth.
