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For Companies At a Glance
- Tasks: Deliver life-changing hearing healthcare and manage telemarketing calls.
- Company: Join Hidden Hearing, a leader in hearing healthcare.
- Benefits: Earn up to £30K with commission, plus great perks like discounts and pension.
- Why this job: Make a real difference in patients' lives while building your career.
- Qualifications: Telemarketing experience is a plus; strong communication skills are essential.
- Other info: Enjoy a Monday to Friday schedule with no weekends or bank holidays.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
Based in our Ballymena Clinic – We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.
Responsibilities
- Patient Care – provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area.
- Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.
- Brand Ambassador – representing Hidden Hearing, uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience.
Compensation & Benefits
There is a basic pay with commission, giving On Target Earnings of circa 30K per annum. OTE for this role are: £25,000 – £30,000 per year.
- Additional leave
- Company events
- Company pension
- Bike to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
Schedule
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends or Bank Holidays
Supplemental Pay Types
- Commission pay
Work Location: In person
Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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Clinic Coordinator - Ballymena Clinic employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator - Ballymena Clinic
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hidden Hearing. Understand their values and mission, especially how they help patients hear better. This will show you’re genuinely interested and can help you connect with the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills, especially in telemarketing and patient care, align with what they’re looking for in a Clinic Coordinator.
✨Tip Number 3
Be ready to showcase your communication skills! As a Clinic Coordinator, you’ll be making loads of calls. Prepare examples of how you’ve successfully handled calls or managed patient interactions in the past to demonstrate your expertise.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Clinic Coordinator - Ballymena Clinic
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you’re passionate about providing top-notch patient care. Share any relevant experiences that highlight your commitment to helping others hear better – it’ll make you stand out!
Highlight Your Telemarketing Skills: Since we’re looking for someone who can handle a high volume of calls, be sure to mention any previous telemarketing experience. Talk about how you’ve met targets in the past and how you can bring that success to our Ballymena Clinic.
Be Authentic and Personable: We want to see the real you! Use a friendly tone in your application that reflects your personality. Remember, as a Clinic Coordinator, you’ll be the face of Hidden Hearing, so show us how you can connect with patients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Hidden Hearing
✨Know the Company Inside Out
Before your interview, take some time to research Hidden Hearing. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Telemarketing Skills
Since the role involves a lot of telemarketing, it’s crucial to brush up on your communication skills. Practice handling calls, managing objections, and closing conversations. You might even want to role-play with a friend to simulate the experience.
✨Prepare for Patient Care Scenarios
Think about how you would handle various patient care situations. Be ready to discuss how you would ensure a high-quality experience for patients, especially during inbound and outbound calls. Highlight any previous experience that relates to patient care or customer service.
✨Showcase Your Team Spirit
As a Clinic Coordinator, you'll be part of a team. Be prepared to talk about how you work well with others and contribute to a positive team environment. Share examples of past teamwork experiences and how you’ve helped colleagues succeed.
