At a Glance
- Tasks: Support LGBTQ+ Muslims by providing guidance on mental health and wellbeing.
- Company: Hidayah, a volunteer-led organisation creating inclusive spaces.
- Benefits: Gain valuable experience, make a difference, and connect with a supportive community.
- Other info: Flexible hybrid role with opportunities for personal growth and community impact.
- Why this job: Be part of a movement that empowers individuals and drives positive change.
- Qualifications: Experience in mental health support and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Looking for a way to make a real difference? Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community, advocacy, education, and wellbeing. It creates safe, inclusive spaces where people can connect, feel empowered, and drive positive change in the UK and beyond.
The wellbeing officer trustee provides guidance, support, and signposting on mental health and wellbeing to volunteers and service users.
What are we looking for?
- Essential Knowledge & Experience
- Understanding of mental health, wellbeing, or emotional support in a community or voluntary setting.
- Experience supporting individuals through advice, signposting, mentoring, or similar roles.
- Awareness of safeguarding, confidentiality, and boundaries when working with vulnerable people.
- Experience working or volunteering in collaborative or community-based environments.
- Essential Skills & Abilities
- Strong listening, communication, and empathy skills.
- Ability to respond calmly and appropriately to sensitive or emotional situations.
- Good organisational skills and ability to manage inboxes, queries, or tasks efficiently.
- Ability to work independently and take initiative with minimal supervision.
- Strong teamwork and collaboration skills.
- Basic IT skills (email, Google Workspace, or similar tools).
- Personal Qualities
- Compassionate, approachable, and non-judgmental.
- Reliable, responsible, and consistent in availability.
- Committed to equality, inclusion, and supporting LGBTQ+ Muslim communities.
- Able to maintain professionalism, confidentiality, and emotional boundaries.
- Passionate about improving wellbeing and community support.
Key Responsibilities
- Develop and implement proactive wellbeing strategies to reduce harm and support volunteers in public-facing roles.
- Manage and respond to wellbeing queries via the designated inbox, including triage and signposting.
- Create and maintain wellbeing resources for service users and volunteers.
- Use feedback and data to identify wellbeing needs and improve support provision.
- Build and maintain relationships with external mental health and wellbeing services.
Wellbeing Officer - Volunteer in London employer: Hidayah
Hidayah is an exceptional employer for those looking to make a meaningful impact in the LGBTQ+ Muslim community. With a strong focus on inclusivity and empowerment, employees benefit from a supportive work culture that values collaboration and personal growth. The hybrid working model allows for flexibility while engaging in vital wellbeing initiatives, making it a rewarding environment for passionate individuals dedicated to driving positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Officer - Volunteer in London
✨Connect with Local Charities
Get in touch with local charities and community centres — they're often looking for volunteers in social work. This not only gets your foot in the door but also helps you build that all-important network in the social work community.
✨Show Up at Community Events
Attend community events, workshops, or local forums focused on social issues. It's a great way to meet people who are already working in social work and can offer insights, advice, or even opportunities at organisations like Hidayah.
✨Leverage Online Platforms
Check out platforms like VolunteerMatch or local Facebook groups dedicated to volunteering. Many organisations post their volunteer needs there, and it’s a prime way to connect with those who share your passion for social work.
✨Speak Directly to Organisations
Don’t shy away from approaching organisations you admire, like Hidayah. Pop in for a chat or drop them an email expressing your interest in volunteering — sometimes, it’s the direct approach that stands out!
We think you need these skills to ace Wellbeing Officer - Volunteer in London
Some tips for your application 🫡
Show Your Passion for Social Work:When writing your application, share your enthusiasm for social work. Talk about why you want to volunteer in this field and any personal experiences that have motivated you. It's all about demonstrating your genuine commitment to helping others, as we all know that passion can make a huge difference.
Highlight Relevant Skills and Experiences:Make sure to showcase any relevant skills or experiences you have, like working with vulnerable populations or strong communication abilities. Mention your ability to handle challenging situations and your empathy—these are key traits in social work, and they should shine through in your application.
Explain Your Availability:Since this is a volunteer role, be transparent about when you can commit. Whether you’re available for a few hours a week or more flexible, let them know your schedule. This helps Hidayah understand how you might fit into their needs and ensures you’re on the same page from the get-go.
Reflection on Learning Opportunities:In your application, reflect on what you’re hoping to learn from this volunteer experience. Discuss your desire to gain hands-on insight into social work, develop your skills, or understand the community better. This is a great way to show that you’re not just looking to give, but you’re also eager to grow, and that’s something we value at StudySmarter.
How to prepare for a job interview at Hidayah
✨Showcase Your Compassion
For a social work volunteer role, it's all about demonstrating your empathy and understanding. Be ready to share personal stories or experiences where you’ve helped others or made a positive impact. This can show Hidayah how you relate to different communities.
✨Know the Key Issues
Familiarise yourself with the current social issues relevant to the community Hidayah serves. Whether it’s homelessness, mental health, or child welfare, understanding these challenges will not only impress during the interview but can also help you articulate how you can contribute to solutions.
✨Be Prepared for Scenario Questions
Social work often involves handling real-life situations. Expect questions that present you with hypothetical scenarios, asking how you would respond. Practising your answers to these can help us articulate our thought processes and decision-making skills effectively.
✨Demonstrate Your Willingness to Learn
As a volunteer, showcasing your eagerness to gain experience is crucial. Mention instances where you've actively sought out learning opportunities, whether through previous roles, workshops or courses related to social work. This highlights your commitment and readiness to grow with Hidayah.
