Quality Engineer in Reading

A Quality Engineer ensures products and processes meet quality standards by maintaining systems like ISO 9001 and conducting regular audits. They analyze quality data to identify issues, reduce defects, and improve overall performance. The role involves working with teams and suppliers to fix problems, perform root cause analysis, and implement corrective actions. They also manage non-conforming products and support continuous improvement efforts. Strong problem-solving, communication, and teamwork skills are key to success in this role.

Essential Duties:

• Provide management support in maintaining and continuously improving the ISO 9001 Quality Management System (QMS) and Terminal Quality Management (TQM) System.
• Conduct internal audits to ensure company operations and personnel comply with established procedures, ISO 9001 standards, and TQM requirements.
• Raise the general level of quality awareness within the company and perform regular patrols of the production lines.
• Measure, compile, analyze and report internal and external quality metrics.
• Drive cost of poor-quality improvements.
• Work with stakeholders to implement product/process improvements that reduce the number of DMRs being raised through production and the supply chain.
• Lead triage and escalation of emerging product quality issues to resolution.
• Manage corrective action requests (CARs) for external and internal product and process quality issues.
• Conduct or facilitate root cause and failure analysis of returned product as necessary.

Primary Duties:

• Liaise with suppliers and contract manufacturers to address quality issues, including conducting audits when required.
• Facilitate FMEA meetings with a cross-functional team to ensure quality is built into new products and processes.
• Supervise the Inspector(s) day-to-day activities.
• Prepare and present quality information to management, suppliers and customers as required.
• Lead and oversee the company-wide calibration program to ensure accuracy, compliance, and timely completion.

Essential Qualifications:

• College degree in a related field is preferred.
• 3-5 years of experience in production/quality engineering, ideally in an electronic assembly environment.
• Must demonstrate customer-focused mentality.
• Excellent problem-solving abilities.
• Excellent project management skills.
• Ability to work in a team-oriented atmosphere.
• Demonstrated time management, communication, presentation, and organization skills.
• A solid understanding of quality system requirements and quality tools such as 8D, Cause & Effect Diagram (fishbone), control plans, SPC, FMEA.
• Understanding and proven work experience with quality, lean and waste elimination processes and tools ensuring continuous improvement.
• Ability to work with minimal supervision, multi-task, set priorities and meet deadlines.

Preferred Qualifications:

• Ability to effectively communicate in the English language, both verbally and in writing.
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Good listening skills and ability to diplomatically deal with difficult customers, supplier and cross functional situations to achieve desired business results.

Work Requirements:

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming and inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.