Program Manager in Cardiff

An Amazing Career Opportunity for a Program Manager in Cardiff, UK.

As a Program Manager based in Cardiff, you will play a pivotal role in driving innovative New Product Introduction (NPI) initiatives from concept to launch, ensuring projects are delivered on time and within budget. You’ll collaborate with global cross‑functional teams, lead agile process improvements, and champion best practices in program management. This is an exciting opportunity to shape the future of our technology‑driven solutions and make a tangible impact on business outcomes.

Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.

As our Program Manager, you’ll support HID’s success by:

• Ensuring execution of specific NPI initiatives (epics) are adhering to agreed timelines and budgets.
• Coordinating the initiative from ideation to launch.
• Managing the coordination and communication of stakeholders involved, including internal ART dependencies, Quality Assurance, Manufacturing Engineering, NPI Supply Chain and external contract manufacturers when required.
• Contributing to program management best practices and agile processes improvements (LACE initiatives).
• Developing and implementing epic‑centric risk management strategies to minimize risks and ensure successful delivery.
• Active planning participation through PI planning and PI execution.
• Working with agile teams, ARTs and stakeholders to ensure alignment, expectations and successful program execution.
• Maintaining alignment of epic centric schedule and facilitating epic centric planning meetings.
• Developing and maintaining epic dashboards and metrics to track epic progress, performance, and outcomes.
• Continuously identifying and implementing opportunities to improve epic delivery, ensuring maximum efficiency and effectiveness.
• Developing and implementing epic‑level communication plans to ensure effective communication and expectations across all stakeholders.

What we will love about your background:

• Certification in Program Management (PgMP) or Project Management (PMP).
• Experience in a technology‑driven environment.
• Knowledge of industry‑specific regulatory and compliance requirements in areas such as Physical Access Control (PACS), Security, Cloud‑based SaaS, and Biometrics.

Your Experience and Education include:

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field. A Master’s degree is preferred.
• 5+ years of experience in program management, project management, or a related role, preferably in a technology‑driven environment.
• Proven track record of successfully delivering complex programs and projects on time and within budget.
• Ability to effectively communicate in the English language, both verbally and in writing.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work‑life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: You embrace challenges and want to drive change.
• Integrity: You are results‑oriented, reliable, and straightforward and value being treated accordingly.