Waiter / Waitress

Waiter / Waitress

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Serve guests, take orders, and create memorable dining experiences.
  • Company: Join Hickory's Smokehouse, crowned 'Best Pub Employer' for 2025!
  • Benefits: Earn up to £15.31 per hour, plus tips and fantastic perks.
  • Why this job: Be part of a fun team and grow your hospitality career with us.
  • Qualifications: No experience needed; just bring your enthusiasm and passion for service.
  • Other info: Enjoy great training, progression opportunities, and a vibrant team culture.

This range is provided by Hickorys Smokehouse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Start an exciting new chapter in your hospitality career at Hickory\’s Smokehouse. We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Server and we can offer you a package of up to £15.31 per hour including Tip Jar.

If you think you could love our guests as much as we do, you are bursting with enthusiasm & drive, and you will fit right in. Whether you are a lifelong chatterbox or new to hospitality, our award-winning training & team will help you learn the skills to own the floor and become a true hospitality star.

You’ll be responsible for running a section within your restaurant, taking orders, getting to know our local community, and ensuring guests leave happy and satisfied.

We look after our team and are passionate about promoting hospitality as a top career choice. You’ll be rewarded with competitive pay and a host of benefits. We offer progression opportunities and a company culture that cares about work-life balance. We invest in you.

Benefits

  • A package of up to £15.31 per hour including Tip Jar – up to £3.00 per hour in tips
  • Excellent training & progression opportunities through our Hickory’s Training Academy
  • Qualification opportunities as you work (up to A-Level & Degree level equivalent)
  • Birthday reward meal on us for you & your friends
  • Free smokin’ BBQ on shift – team food & drinks
  • Christmas Day off work
  • Paid occasions days off (wedding day, kid’s first day at school, moving into first home & more)
  • Team discount card – 25% off for you & 5 friends (rising to 50% for loyal service)
  • Wellbeing support & 24-hour access to our wellness programme
  • Commitment to work-life balance – monitored through our Red Zone
  • Annual team social & engagement calendar
  • Fundraising activities for Cash For Kids
  • Refer a friend scheme – up to £500

Responsibilities

  • Run a section within the restaurant, take orders, and engage with the local community
  • Ensure guests have a positive experience and leave satisfied
  • Contribute to a welcoming, high-energy service environment

Qualifications / Requirements

  • Enthusiastic, driven, and able to fit into a fast-paced hospitality team
  • Open to training and development through our award-winning programmes

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Restaurants

Referrals increase your chances of interviewing at Hickorys Smokehouse by 2x

Birmingham, England, United Kingdom • £12 – £14 per hour

Birmingham, England, United Kingdom

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Waiter / Waitress employer: Hickorys Smokehouse

At Hickory's Smokehouse, we pride ourselves on being an award-winning employer, recently recognised as the ‘Best Pub Employer’ for 2025. Our vibrant work culture fosters personal growth and offers exceptional training through our Hickory’s Training Academy, ensuring that every team member can thrive in their hospitality career. With competitive pay, generous benefits, and a commitment to work-life balance, we truly invest in our staff, making it an exciting place to build a rewarding career.
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Contact Detail:

Hickorys Smokehouse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Get to know the company culture before your interview. Check out Hickory's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play with friends or family to get comfortable with taking orders and chatting with customers. The more relaxed you are, the better you'll shine during your interview.

✨Tip Number 3

Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the role seriously and are ready to represent Hickory's in style.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. Remember, we want you to land that job!

We think you need these skills to ace Waiter / Waitress

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Enthusiasm
Sales Skills
Knowledge of Food and Beverage
Multitasking
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you connect with guests.

Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress at Hickory's. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and communication.

Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hickory's.

How to prepare for a job interview at Hickorys Smokehouse

✨Know the Menu Inside Out

Before your interview, take some time to familiarise yourself with Hickory's menu. Being able to discuss dishes and recommend items shows your enthusiasm for the role and helps you connect with the interviewers.

✨Show Your Personality

As a waiter or waitress, personality is key! Be yourself during the interview and let your passion for hospitality shine through. Share stories that highlight your customer service skills and how you’ve made guests feel special in the past.

✨Demonstrate Team Spirit

Hickory's values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated with colleagues to create a great experience for customers or resolved conflicts effectively.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or team culture at Hickory's. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Waiter / Waitress
Hickorys Smokehouse
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