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- Tasks: Lead and inspire restaurant teams through training and recruitment.
- Company: Join Hickory's Smokehouse, a top-rated BBQ restaurant known for its southern hospitality.
- Benefits: Enjoy up to £15.70 per hour, tips, discounts, and free meals on shift.
- Why this job: Be part of a vibrant team that values personal growth and amazing guest experiences.
- Qualifications: Previous training experience in a fast-paced restaurant environment is essential.
- Other info: Must be 18+ and have the legal right to work in the UK.
The predicted salary is between 25000 - 42000 £ per year.
Join to apply for the Restaurant Trainer role at Hickory's Smokehouse. Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness!
Are you currently an experienced trainer who is bursting with passion, ambition and ready for your next big challenge? Are you driven by developing others? Are you a person that can lead and inspire? In this role, you will be involved in the recruitment and training of our restaurant teams!
Your role will embrace our ‘Southern Hospitality’ mindset through leading team trips and help us bring our authentic southern style hospitality to the UK. If you hold the qualities to develop others and deliver personalised top-class service, then you might have the spark we are looking for!
Essential requirements of a successful Hickory's Restaurant Trainer:- Previous training or coaching experience in a similar role within a fast-paced or high-volume restaurant environment.
- Previous experience with project management.
- Can work to strict timeframes.
- Overnight stays will be required.
- Love to pass on your knowledge to all team and guests.
- Ability to motivate, coach, train and develop team to the Hickory's standard.
- Passionate about delivering an amazing guest experience and pushing team to reach their full potential.
- Have a welcoming, empathetic, and infectious personality.
- The drive to find grey areas, think outside the box and never give up on any team member!
- The ability to evaluate our processes and bring new ideas.
- Open and honest communication skills, experience of or the ability to give feedback.
- Can set and maintain the highest standards.
How we will thank you for being a Hickory's Waiter / Waitress:
- A package of up to £15.70 per hour including Tip Jar. That's up to £3.00 per hour in Tips!
- Section cross training pay increases.
- 25% discount for you and 5 friends at all of our restaurants (including Barlounge & Upstairs at the Grill in Chester). This will increase to 50% discount for loyal service.
- Be a part of the No.1 business in the "Top 100 Best Companies to work for in the UK 2022".
- Birthday reward - A meal on us for you and your friends every year.
- Superb training & progression opportunities with The Hickory's Academy.
- Qualification opportunities whilst working (Up to A Level and Degree level equivalent).
- FREE BBQ / Team food and authentic sodas while on shift.
- Christmas Day off work every year.
- Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house and more!).
- Up to £500 refer a friend scheme.
- Chance to ‘give a bit back’ by joining our fundraising activities for Cash for Kids.
- Wellbeing Champions in each of our restaurants to support you.
- 24-hour access to our wellness programme.
Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.
Restaurant Trainer employer: Hickory's Smokehouse
Contact Detail:
Hickory's Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Trainer
✨Tip Number 1
Familiarise yourself with Hickory's Smokehouse and their unique approach to 'Southern Hospitality'. Understanding their values and culture will help you align your training style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Hickory's Smokehouse. They can provide valuable insights into the company culture and what they look for in a Restaurant Trainer, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully trained and developed teams in previous roles. Highlighting your project management experience and ability to motivate others will demonstrate that you have the skills needed for this position.
✨Tip Number 4
Showcase your passion for delivering exceptional guest experiences. Be ready to share ideas on how you would implement training programmes that enhance service quality and team performance at Hickory's Smokehouse.
We think you need these skills to ace Restaurant Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous training or coaching experience in a restaurant environment. Emphasise any project management skills and your ability to work under strict timeframes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for developing others and delivering exceptional guest experiences. Share specific examples of how you've motivated and trained teams in the past.
Showcase Your Personality: Since the role requires a welcoming and empathetic personality, let your character shine through in your application. Use a friendly tone and share anecdotes that reflect your infectious enthusiasm.
Highlight Communication Skills: Demonstrate your open and honest communication skills in your application. Mention any experience you have in giving feedback and how it has positively impacted team performance.
How to prepare for a job interview at Hickory's Smokehouse
✨Show Your Passion for Training
Make sure to express your enthusiasm for training and developing others during the interview. Share specific examples of how you've successfully motivated and coached team members in the past, as this aligns perfectly with the role's requirements.
✨Embrace Southern Hospitality
Familiarise yourself with the concept of 'Southern Hospitality' and be ready to discuss how you can embody this mindset in your training approach. Highlight any experiences you have that reflect a warm, welcoming attitude towards guests and team members.
✨Demonstrate Project Management Skills
Since the role involves project management, prepare to discuss your experience in managing training programmes or initiatives. Be ready to explain how you handle strict timeframes and ensure that training objectives are met efficiently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of examples where you've had to think outside the box to support a team member or improve a process, showcasing your ability to evaluate and innovate.
