Restaurant Trainer

Restaurant Trainer

Solihull Full-Time No home office possible
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At a Glance

  • Tasks: Lead and inspire teams through recruitment and training in a vibrant restaurant environment.
  • Company: Join Hickory's Smokehouse, a top-rated BBQ restaurant known for its Southern hospitality.
  • Benefits: Enjoy up to £14.85 per hour, tips, discounts, and free meals while working.
  • Why this job: Be part of a supportive culture that values personal growth and team success.
  • Qualifications: Previous training experience in a fast-paced restaurant and a passion for developing others.
  • Other info: Must be 18+ and have the legal right to work in the UK.

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Are you currently an experienced trainer who is bursting with passion, ambition and ready for your next big challenge? Are you driven by developing others? Are you a person that can lead and inspire? In this role, you will be involved in the recruitment and training of our restaurant teams!

Your role will embrace our 'Southern Hospitality' mindset through leading team trips and help us bring our authentic southern style hospitality to the UK. If you hold the qualities to develop others and deliver personalised top-class service, then you might have the spark we are looking for!

Essential requirements of a successful Hickory's Restaurant Trainer:
  • Previous training or coaching experience in a similar role within a fast-paced or high-volume restaurant environment.
  • Previous experience with project management.
  • Can work to strict timeframes.
  • Overnight stays will be required.
  • Love to pass on your knowledge to all team and guests.
  • Ability to motivate, coach, train and develop team to the Hickory's standard.
  • Passionate about delivering an amazing guest experience and pushing team to reach their full potential.
  • Have a welcoming, empathetic, and infectious personality.
  • The drive to find grey areas, think outside the box and never give up on any team member!
  • The ability to evaluate our processes and bring new ideas.
  • Open and honest communication skills, experience of or the ability to give feedback.
  • Can set and maintain the highest standards.

How we will Thank You for being a Hickory's Waiter / Waitress:

  • A package of up to £14.85 per hour including Tip Jar. That's up to £3.00 per hour in Tips!
  • Section cross training pay increases.
  • 25% discount for you and 5 friends at all of our restaurants (including Barlounge & Upstairs at the Grill in Chester). This will increase to 50% discount for loyal service.
  • Be a part of the No.1 business in the "Top 100 Best Companies to work for in the UK 2022".
  • Birthday reward - A meal on us for you and your friends every year.
  • Superb training & progression opportunities with The Hickory's Academy.
  • Qualification opportunities whilst working (Up to A Level and Degree level equivalent).
  • FREE BBQ / Team food and authentic sodas while on shift.
  • Christmas Day off work every year.
  • Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house and more!).
  • Up to £500 refer a friend scheme.
  • Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids.
  • Wellbeing Champions in each of our restaurants to support you.
  • 24-hour access to our wellness programme.

So, if all of that sounds amazing to you and you want to come and be a part of the Hickory's Smokehouse team, then click 'apply' now.

Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.

Restaurant Trainer employer: Hickorys Smokehouse

At Hickory's Smokehouse, we pride ourselves on being an exceptional employer, offering a vibrant work culture that embodies our 'Southern Hospitality' ethos. As a Restaurant Trainer, you'll not only enjoy competitive pay and generous discounts but also benefit from superb training and progression opportunities through The Hickory's Academy, ensuring your career flourishes in a supportive environment. Join us in creating memorable experiences for our guests while being part of a team recognised as one of the 'Top 100 Best Companies to work for in the UK 2022'!
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Contact Detail:

Hickorys Smokehouse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Trainer

✨Tip Number 1

Network with current or former employees of Hickory's Smokehouse. They can provide valuable insights into the company culture and what it takes to succeed as a Restaurant Trainer.

✨Tip Number 2

Prepare to showcase your training and coaching experience during the interview. Think of specific examples where you've successfully developed team members or improved processes in a fast-paced environment.

✨Tip Number 3

Familiarise yourself with the concept of 'Southern Hospitality' and be ready to discuss how you would embody this in your training approach. This will demonstrate your alignment with their values.

✨Tip Number 4

Be prepared to discuss your project management skills and how you can work within strict timeframes. Highlight any relevant experiences that showcase your ability to manage multiple tasks effectively.

We think you need these skills to ace Restaurant Trainer

Training and Coaching Experience
Project Management
Time Management
Team Motivation
Guest Experience Enhancement
Empathy and Interpersonal Skills
Creative Problem-Solving
Process Evaluation
Open Communication
Feedback Delivery
Standard Setting
Passion for Hospitality
Adaptability in Fast-Paced Environments
Leadership Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous training or coaching experience in a restaurant environment. Emphasise any project management skills and your ability to work under pressure, as these are key for the Restaurant Trainer role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for developing others and your commitment to delivering top-class service. Use specific examples from your past experiences to demonstrate how you embody the 'Southern Hospitality' mindset.

Highlight Relevant Skills: In your application, clearly outline your skills in motivating and coaching teams. Mention your open communication style and ability to provide constructive feedback, as these are essential qualities for the position.

Show Enthusiasm for the Brand: Express your excitement about joining Hickory's Smokehouse and contributing to their mission of delivering an amazing guest experience. This will help convey your genuine interest in the role and the company culture.

How to prepare for a job interview at Hickorys Smokehouse

✨Show Your Passion for Training

Make sure to express your enthusiasm for training and developing others during the interview. Share specific examples of how you've successfully trained teams in the past, highlighting your passion for hospitality and the impact it has on guest experiences.

✨Demonstrate Your Leadership Skills

Prepare to discuss your leadership style and how you motivate and inspire team members. Think of instances where you've led a team through challenges or implemented new ideas that improved performance, as this aligns with the role's requirements.

✨Emphasise Your Communication Skills

Since open and honest communication is key in this role, be ready to showcase your ability to give constructive feedback and engage with team members. You might want to share examples of how you've effectively communicated in previous roles.

✨Be Ready to Discuss Process Improvements

Think about ways you've evaluated processes in past positions and brought new ideas to the table. Be prepared to discuss how you can apply this experience to enhance training and operational standards at Hickory's Smokehouse.

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