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- Tasks: Lead recruitment and training of restaurant teams while promoting Southern Hospitality.
- Company: Join Hickory’s Smokehouse, crowned ‘Best Pub Employer’ for 2025!
- Benefits: Earn up to £15.70 per hour plus tips, with amazing discounts and perks.
- Why this job: Make a real impact by developing others and delivering top-class service.
- Qualifications: Experience in training or coaching within a fast-paced restaurant environment.
- Other info: Enjoy progression opportunities and a supportive team culture.
Start an exciting new chapter in your hospitality career at Hickory’s Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! Are you currently an experienced trainer who is bursting with passion, ambition and ready for your next big challenge? Are you driven by developing others? In this role, you will be involved in the recruitment and training of our restaurant teams. Your role will embrace our ‘Southern Hospitality’ mindset through leading team trips and help us bring our authentic southern style hospitality to the UK. If you hold the qualities to develop others and deliver personalised top-class service, then you might have the spark we are looking for!
Explore a position that supports development, teamwork and exceptional guest experiences within Hickory’s Smokehouse.
Responsibilities- Lead recruitment and training of restaurant teams.
- Develop others and deliver personalised top-class service.
- Lead team trips and promote Southern Hospitality in the UK.
- Support the delivery of Hickory’s standards and guest experience.
- Collaborate with managers to improve processes and provide feedback.
- Previous training or coaching experience in a similar role within a fast-paced or high-volume restaurant environment.
- Previous experience with project management.
- Ability to work to strict timeframes.
- Overnight stays will be required.
- Love to pass on knowledge to all team members and guests.
- Ability to motivate, coach, train and develop team to the Hickory’s standard.
- Passionate about delivering an amazing guest experience and pushing the team to reach their full potential.
- Welcoming, empathetic, and infectious personality.
- Drive to identify grey areas, think creatively and support every team member.
- Open and honest communication skills, with the ability to give feedback.
- Ability to set and maintain the highest standards.
- Package up to £15.70 per hour including Tips (up to £3.00 per hour in Tips).
- Section cross-training pay increases.
- 25% discount for you and 5 friends at all Hickory’s locations (increases to 50% after loyal service).
- Recognition as part of the No.1 business in the Top 100 Best Companies to work for in the UK 2022.
- Birthday reward – a meal on us for you and a friend every year.
- Progression opportunities with The Hickory’s Academy.
- Qualification opportunities (up to A Level and Degree level equivalent).
- Free BBQ / team food and authentic sodas while on shift.
- Christmas Day off work every year.
- Paid occasion days off (e.g., Wedding Day, Kid’s first day at school, moving into your first house, and more).
- Refer-a-friend scheme up to £500.
- Participation in fundraising activities (Cash for Kids).
- Wellbeing Champions in each restaurant to support you.
- 24-hour access to wellbeing and wellness resources.
Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.
Position details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Education and Training
- Industries: Restaurants
Restaurant Trainer employer: Hickorys Smokehouse
Contact Detail:
Hickorys Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on opportunities at places like Hickory’s Smokehouse.
✨Tip Number 2
Get social! Follow Hickory’s Smokehouse on social media and engage with their posts. This not only shows your interest but can also help you get noticed by their recruitment team. Plus, it’s a great way to learn more about their culture!
✨Tip Number 3
Prepare for the interview by practising common questions related to training and development. Think about how you can showcase your passion for hospitality and your ability to motivate others. We want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your relevant experience in training and coaching within fast-paced environments.
We think you need these skills to ace Restaurant Trainer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for training and hospitality shine through. We want to see how excited you are about developing others and delivering top-class service!
Tailor Your Experience: Make sure to highlight your previous training or coaching experience in a fast-paced restaurant environment. We love seeing how your background aligns with our Southern Hospitality mindset!
Be Authentic: Use your own voice in your application. We appreciate open and honest communication, so don’t be afraid to show your personality and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Hickorys Smokehouse
✨Know Your Southern Hospitality
Make sure you understand what 'Southern Hospitality' means to Hickory’s Smokehouse. Research their values and think about how you can embody this mindset in your training approach. Be ready to share examples of how you've delivered exceptional service in the past.
✨Showcase Your Training Experience
Prepare specific examples from your previous roles where you successfully trained or developed team members. Highlight any project management experience you have, as this will show your ability to lead and organise training sessions effectively.
✨Demonstrate Your Passion for Development
During the interview, express your enthusiasm for helping others grow. Share stories that illustrate your coaching style and how you motivate teams to reach their full potential. This will resonate well with their focus on developing others.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as giving feedback or resolving conflicts within a team. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and open communication style.
