At a Glance
- Tasks: Lead shifts, deliver exceptional guest experiences, and support team development.
- Company: Join Hickory's Smokehouse, crowned ‘Best Pub Employer’ for 2025!
- Benefits: Earn up to £16.51 per hour plus tips, with free team food and discounts.
- Other info: Enjoy a vibrant culture, wellbeing support, and exciting road trips!
- Why this job: Take your hospitality career to the next level in a fast-growing company.
- Qualifications: Experience as an Assistant Manager or Team Leader is preferred.
The predicted salary is between 16.51 - 16.51 £ per hour.
Join us as a Senior Shift Leader and we can offer you a package of up to £16.51 per hour including Tip Jar! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse. We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!
A Senior Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision‑making. The Senior Shift Leader at Hickory's Smokehouse acts as Manager on Duty when required and plays a key role in maintaining people standards, guest experience, and restaurant results.
If you are a passionate Assistant Manager or Team Leader who wants their next big step on the hospitality ladder, then we need to hear from you. As the fastest growing Southern style Smokehouse group in the UK, Hickory’s is really going places – and we want to take you with us.
Why join Hickory's?
- Package of up to £16.51 per hour including Tip Jar – that’s up to £3.00 per hour in tips!
- £250k bespoke-built kitchen with USA-imported smokers
- Award-winning training & clear progression opportunities
- Free team food on shift & a birthday meal on us – Huge BBQ menu with endless possibilities!
- Christmas Day off
- Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more)
- 25% team discount across Hickory’s (Rising to 50% with loyal service)
- 24/7 wellbeing support & a culture that truly values work–life balance
- Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
- A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
- Up to £1000 for you – through the refer a friend scheme
Senior Shift Leader in Newcastle upon Tyne employer: Hickory's Smokehouse
Hickory's Smokehouse in Cardiff is an exceptional employer, recognised as 'Best Pub Employer' for 2025, offering a vibrant work culture that prioritises employee well-being and growth. With competitive pay of up to £15.80 per hour including tips, comprehensive training leading to qualifications, and unique perks like birthday meals and social events, this role promises a rewarding experience for those looking to thrive in the hospitality industry.
