Deputy General Manager

Deputy General Manager

Colwyn Bay Full-Time 38000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in delivering an authentic BBQ experience.
  • Company: Join Hickory's Smokehouse, crowned 'Best Pub Employer' for 2025!
  • Benefits: Earn up to £43,000, enjoy free BBQ, and receive excellent training.
  • Why this job: Be part of a fast-growing company with a vibrant culture and work-life balance.
  • Qualifications: Experience in managing flagship restaurants and a passion for hospitality required.
  • Other info: Enjoy road trips, social events, and a supportive wellness programme.

The predicted salary is between 38000 - 48000 £ per year.

Job Description

Start an exciting new chapter in your hospitality career at Hickory\’s Smokehouse! We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards.

Join us as a Deputy General Manager and enjoy a generous package of up to £43,000 per year, including Tip Jar!

We are looking for a Deputy General Manager who can inspire and motivate a team, with a guest-led approach. Working alongside the General Manager, you will uphold our culture and values, champion standards, and lead a team of over 100 staff to deliver an authentic, fresh-food-based BBQ menu in one of the busiest restaurants in town.

If you are a passionate manager with experience in training and running flagship restaurants, and are seeking your next step in your hospitality career, we want to hear from you.

As the fastest-growing Southern style Smokehouse group in the UK, with an award-winning Hickory’s Training Academy, we offer excellent opportunities as we expand. Our company culture values work-life balance and caring for our team. Apply now to find out more!

Benefits include:

  • A generous Deputy General Manager package of up to £43,000 per year, including Tip Jar
  • Excellent training and progression opportunities through our Hickory’s Training Academy
  • Qualification opportunities up to A-Level and Degree level
  • Birthday reward meal for you and friends
  • Free BBQ on shift, including team food and drinks
  • Christmas Day off annually
  • Paid time off for special occasions (weddings, children’s first days at school, moving home, etc.)
  • Team Player card with 25% discount for you and five friends (rising to 50% with loyalty)
  • Road trips to the Southern States, Europe, and the UK, plus enrichment activities
  • Wellbeing support and 24-hour access to our wellness programme
  • Work-life balance initiatives monitored through our Red Zone
  • Regular team social events and an annual party
  • Fundraising activities for Cash For Kids
  • Referral bonus of up to £500 through our \’Refer a Friend\’ scheme

If this sounds appealing or you want to learn more, click ‘apply ’ now to become our next Deputy General Manager!

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Deputy General Manager employer: Hickorys Smokehouse

At Hickory's Smokehouse, we pride ourselves on being an award-winning employer, recently recognised as the ‘Best Pub Employer’ for 2025. Our vibrant work culture fosters a strong sense of community and teamwork, offering exceptional training and progression opportunities through our renowned Hickory’s Training Academy. With a focus on work-life balance, generous benefits, and exciting team events, we are dedicated to supporting our employees' growth and well-being in one of the busiest and most dynamic restaurant environments in the UK.
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Contact Detail:

Hickorys Smokehouse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager

✨Tip Number 1

Familiarise yourself with Hickory's Smokehouse culture and values. Understanding their guest-led approach and commitment to team welfare will help you align your leadership style with what they are looking for in a Deputy General Manager.

✨Tip Number 2

Showcase your experience in training and managing large teams. Prepare specific examples of how you've successfully motivated staff and improved service standards in previous roles, as this is crucial for the position.

✨Tip Number 3

Research the BBQ menu and the unique offerings at Hickory's. Being knowledgeable about their food and drink options will demonstrate your genuine interest in the role and help you connect with the interviewers.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process and interviews.

We think you need these skills to ace Deputy General Manager

Leadership Skills
Team Motivation
Guest Service Excellence
Operational Management
Training and Development
Financial Acumen
Problem-Solving Skills
Communication Skills
Time Management
Conflict Resolution
Adaptability
Strategic Planning
Inventory Management
Health and Safety Compliance
Customer Relationship Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Deputy General Manager position. Tailor your application to highlight how your experience aligns with their expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Focus on achievements that demonstrate your ability to lead teams and enhance guest experiences.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your motivation to join Hickory's Smokehouse. Mention specific examples of how you have inspired teams and improved service standards in previous roles.

Highlight Your Leadership Skills: Emphasise your leadership qualities and experience in training staff. Provide examples of how you've successfully managed large teams and maintained high standards in a busy restaurant environment.

How to prepare for a job interview at Hickorys Smokehouse

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion for creating memorable guest experiences and how you can inspire your team to do the same.

✨Demonstrate Leadership Skills

As a Deputy General Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed and motivated teams in the past. Discuss your approach to training staff and maintaining high standards in a busy restaurant environment.

✨Understand the Company Culture

Familiarise yourself with Hickory's Smokehouse culture and values. Be ready to discuss how your personal values align with theirs, especially regarding work-life balance and team care. This will show that you're a good fit for their environment.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the company's future plans. This not only shows your interest but also helps you determine if this is the right place for you.

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