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For Companies At a Glance
- Tasks: Inspire and lead a team to deliver an authentic BBQ experience.
- Company: Join Hickory's Smokehouse, crowned 'Best Pub Employer' for 2025.
- Benefits: Earn up to £43,000 plus tips, with amazing perks and training.
- Why this job: Take your hospitality career to the next level in a vibrant environment.
- Qualifications: Passionate about managing and training in flagship restaurants.
- Other info: Enjoy work-life balance, team socials, and wellness support.
The predicted salary is between 38000 - 48000 £ per year.
Overview
Start an exciting new chapter in your hospitality career at Hickory\’s Smokehouse. We were crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards. Join us as a Deputy General Manager with a package of up to £43,000 per year including Tip Jar.
We’re looking for a Deputy General Manager who can inspire & motivate a team, and is guest led. Working with the General Manager you will be responsible for upholding our culture & values, a champion of standards, and leading the team of +100 to deliver an authentic fresh-food based BBQ menu in one of the busiest restaurants in town.
If you are a passionate Manager, with experience in training & running flagship restaurants and are looking for your next big step on the hospitality ladder, then we want to hear from you.
As the fastest growing, Southern style Smokehouse group in the UK with an award-winning Hickory’s Training Academy, we can offer you amazing opportunities as we expand. And, we have a company culture that really cares & embraces work-life-balance. So, apply now & we can tell you all about it.
Responsibilities
- Inspire & motivate a team; lead with a guest-led approach to uphold culture and standards.
- Collaborate with the General Manager to oversee operations and a team of 100+ to deliver an authentic BBQ menu in a busy venue.
- Champion training and development to uphold service quality and brand standards.
Qualifications
- Passionate Manager with experience in training & running flagship restaurants; ready for the next step on the hospitality ladder.
Benefits
- A generous Deputy General Manager package of up to £43,000 per year including Tip Jar.
- Excellent training & progression opportunities through the award-winning Hickory’s Training Academy.
- Qualification opportunities (up to A-Level & Degree level equivalent).
- Birthday reward meal on us for you & your friends every year.
- Free smokin’ BBQ on shift – team food & drinks menu.
- Christmas Day off work – every year.
- Paid occasions days off (e.g., wedding day, kid’s first day at school, moving into first home & more).
- Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
- Road trips to the Southern States, Europe & UK with enrichment opportunities.
- Wellbeing support & 24-hour access to our wellness programme.
- Work-life balance pledge & monitoring through our Red Zone.
- A packed team social & engagement calendar & annual team party.
- Opportunity to contribute to fundraising activities for Cash For Kids.
- Refer-a-friend scheme with up to £1000 for you.
If that sounds good or you want to find out more? Click ‘apply’ now and you could be our next Deputy General Manager!
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Deputy General Manager employer: Hickory's Smokehouse
Contact Detail:
Hickory's Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Hickory's Smokehouse and their culture. Show us that you understand their values and how you can inspire and motivate a team to deliver top-notch service. Tailor your answers to reflect their guest-led approach!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you, focusing on common questions for management roles. This will help you articulate your experience in training and running flagship restaurants confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our amazing team at Hickory's.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about the Deputy General Manager role and how you can inspire a team. Share your experiences that highlight your love for guest service and team leadership.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in training and running flagship restaurants, as well as any achievements that align with our values. We’re looking for someone who fits right into our culture, so make it clear why you’re the perfect match!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you’re interested in joining Hickory's Smokehouse and how you plan to uphold our standards. Keep it engaging and personal – we want to get to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you hit 'send'!
How to prepare for a job interview at Hickory's Smokehouse
✨Know the Company Culture
Before your interview, take some time to really understand Hickory's Smokehouse culture and values. They pride themselves on being guest-led and fostering a supportive work environment, so be ready to discuss how you can contribute to that culture.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and motivate a large team. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. This will demonstrate your capability to uphold their high standards.
✨Emphasise Training and Development
Hickory's values training and development, so come prepared to talk about your experience in training staff and how you can champion this within the team. Share specific strategies you've used to enhance team performance and service quality.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a busy restaurant environment. Think of situations where you've had to make quick decisions or resolve conflicts, and be ready to explain your thought process and outcomes.
