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- Tasks: Lead and inspire restaurant teams through training and recruitment.
- Company: Join Hickory's Smokehouse, a top-rated BBQ restaurant known for its southern hospitality.
- Benefits: Earn up to £15.70 per hour, enjoy discounts, and receive free meals on shift.
- Why this job: Be part of a supportive culture with amazing progression opportunities and a focus on guest experience.
- Qualifications: Previous training experience in a fast-paced restaurant environment is essential.
- Other info: Must be 18+ and have the legal right to work in the UK.
Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Are you currently an experienced trainer who is bursting with passion, ambition and ready for your next big challenge? Are you driven by developing others? Are you a person that can lead and inspire? In this role, you will be involved in the recruitment and training of our restaurant teams!
Your role will embrace our 'Southern Hospitality' mindset through leading team trips and help us bring our authentic southern style hospitality to the UK. If you hold the qualities to develop others and deliver personalised top-class service, then you might have the spark we are looking for!
Essential requirements of a successful Hickory's Restaurant Trainer:- Previous training or coaching experience in a similar role within a fast-paced or high-volume restaurant environment.
- Previous experience with project management.
- Can work to strict timeframes.
- Overnight stays will be required.
- Love to pass on your knowledge to all team and guests.
- Ability to motivate, coach, train and develop team to the Hickory's standard.
- Passionate about delivering an amazing guest experience and pushing team to reach their full potential.
- Have a welcoming, empathetic, and infectious personality.
- The drive to find grey areas, think outside the box and never give up on any team member!
- The ability to evaluate our processes and bring new ideas.
- Open and honest communication skills, experience of or the ability to give feedback.
- Can set and maintain the highest standards.
How we will Thank You for being a Hickory's Waiter / Waitress:
- A package of up to £15.70 per hour including Tip Jar. That's up to £3.00 per hour in Tips!
- Section cross training pay increases.
- 25% discount for you and 5 friends at all of our restaurants (including Barlounge & Upstairs at the Grill in Chester). This will increase to 50% discount for loyal service.
- Be a part of the No.1 business in the "Top 100 Best Companies to work for in the UK 2022".
- Birthday reward - A meal on us for you and your friends every year.
- Superb training & progression opportunities with The Hickory's Academy.
- Qualification opportunities whilst working (Up to A Level and Degree level equivalent).
- FREE BBQ / Team food and authentic sodas while on shift.
- Christmas Day off work every year.
- Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house and more!).
- Up to £500 refer a friend scheme.
- Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids.
- Wellbeing Champions in each of our restaurants to support you.
- 24-hour access to our wellness programme.
So, if all of that sounds amazing to you and you want to come and be a part of the Hickory's Smokehouse team, then click 'apply' now.
Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.
Restaurant Trainer employer: Hickory's Smokehouse
Contact Detail:
Hickory's Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Trainer
✨Tip Number 1
Network with current or former employees of Hickory's Smokehouse. They can provide valuable insights into the company culture and what they look for in a Restaurant Trainer, which can help you tailor your approach.
✨Tip Number 2
Showcase your passion for hospitality during any interactions. Whether it's through social media or networking events, express your enthusiasm for training and developing others in the restaurant industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully trained or developed teams in the past. Highlighting your project management experience will also demonstrate your ability to handle the responsibilities of this role.
✨Tip Number 4
Familiarise yourself with Hickory's values and their 'Southern Hospitality' mindset. Being able to articulate how you embody these values will set you apart as a candidate who truly understands the brand.
We think you need these skills to ace Restaurant Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous training or coaching experience in a fast-paced restaurant environment. Emphasise any project management skills and your ability to work under strict timeframes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for developing others and delivering top-class service. Use specific examples of how you've motivated and trained teams in the past, and express your enthusiasm for Hickory's 'Southern Hospitality' mindset.
Showcase Your Personality: In your application, let your welcoming and empathetic personality shine through. Use a friendly tone and share anecdotes that demonstrate your infectious enthusiasm and ability to connect with team members and guests alike.
Highlight Your Communication Skills: Discuss your experience with open and honest communication, particularly in giving feedback. Mention any relevant situations where you successfully evaluated processes and brought new ideas to the table, as this aligns with the role's requirements.
How to prepare for a job interview at Hickory's Smokehouse
✨Show Your Passion for Training
Make sure to express your enthusiasm for training and developing others during the interview. Share specific examples of how you've successfully trained teams in the past, highlighting your passion for hospitality and the impact it had on team performance.
✨Demonstrate Your Leadership Skills
Prepare to discuss your leadership style and how you inspire and motivate others. Think of instances where you've led a team through challenges or helped individuals reach their potential, as this aligns with the role's requirements.
✨Emphasise Your Experience in Fast-Paced Environments
Since the role requires experience in high-volume restaurant settings, be ready to talk about your previous roles in similar environments. Highlight your ability to work under pressure and manage time effectively while maintaining high standards.
✨Be Ready to Share Innovative Ideas
The company values creativity and new ideas, so come prepared with suggestions on how to improve training processes or enhance guest experiences. This will show that you are proactive and willing to contribute positively to the team.
