At a Glance
- Tasks: Provide exceptional customer service and support in a dynamic pharmacy environment.
- Company: Join Hickey's Pharmacy, an award-winning community pharmacy group with strong growth ambitions.
- Benefits: Enjoy competitive salary, generous discounts, and a supportive team culture.
- Other info: Flexible hours, excellent training, and career growth opportunities await you.
- Why this job: Make a real difference in healthcare while developing your skills in a progressive company.
- Qualifications: Customer-focused with strong communication skills; retail pharmacy interest is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Hickey's Pharmacy Edenmore SC. This is a part time, specified purpose contract. Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability. We are looking for someone who is dynamic and energetic to join our team.
Key Responsibilities:
- Providing outstanding customer service
- Driving retail sales through link selling and advising customers of promotions in store
- Ensuring stock levels are maintained at optimal levels
- Accurately and securely performing cash management duties
- Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
- Building customer loyalty
What Are We Looking For:
- Strong customer engagement and customer service
- Listening to our customers, understanding their needs, and delivering great service every time
- Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
- Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
- Strong product knowledge
- Experience in or interest in skin care is an advantage
- Proven sales ability
- Any other projects and duties where they arise
What We Would Like From You:
- Customer focused with an ability to effectively deal with customers
- Previous OTC sales and customer service experience
- Excellent interpersonal and communication skills
- Positive can-do attitude
- A keen interest in retail pharmacy
What We Promise You:
- Competitive salary
- Generous staff discounts in-store
- ‘Refer-a-friend’ bonus scheme
- Tax-saver travel
- Additional long-service days
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. Hickey's Pharmacy is an equal opportunities employer.
Pharmacy Healthcare Advisor - Hickeys Edenmore SC employer: Hickey’s Pharmacy
Uniphar is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of pharmaceutical sourcing. With a strong emphasis on employee growth and development, team members benefit from comprehensive training and opportunities to expand their skills while working in a hybrid environment that promotes work-life balance. Located in the UK, Uniphar offers unique advantages such as access to a diverse supplier network and the chance to make a meaningful impact in the healthcare sector.
