At a Glance
- Tasks: Lead a caring team and ensure top-notch service for our clients.
- Company: Join HICA, a not-for-profit organisation making a difference in people's lives.
- Benefits: Enjoy discounts, career growth, and a supportive work environment.
- Other info: Flexible shifts with opportunities for overtime and funded qualifications.
- Why this job: Be the sunshine in someone's life while developing your leadership skills.
- Qualifications: Level 2 Care Qualification and supervisory experience required.
The predicted salary is between 13.26 - 13.26 £ per hour.
Brighter days = brighter futures.
Join HICA and be the sunshine in someone's life!
We are recruiting for experienced individuals to join our Homecare team as a Team Leader to monitor and contribute towards the delivery of care to our Service Users.
Responsibilities: Responding to enquiries from Service Users, Care Workers, and other professionals.
Managing all calls into the office, ensuring that situations are dealt with at the point of being raised and only escalated as needed.
Monitoring and responding to HICAs internal call monitoring software ensuring customers are in receipt of services in line with expectations.
Providing general administration support to the branch.
Carrying out care calls in the event that they cannot be covered by the existing care teams within the local and surrounding areas.
This is an out-of-hours service with shifts available on evenings between 17:30 and 22:30 Monday to Friday and weekends (mornings).
Pay & Hours: £13.26 per hour Permanent Mixture of day & night shifts Rota includes weekends (every other weekend) What were looking for in the candidate: A minimum of a Level 2 Qualification in Care.
Previous experience of care and administering medication.
Experience working at a supervisory level.
Able to work under pressure Strong planning and organistional skills Good Understanding of using Microsoft Office.
Full UK Driving License and access to own car Rewards & Benefits
Package: Retail, supermarket, holiday, entertainment & cinema discounts Potential to increase earnings with overtime Car drivers receive fuel allowance.
Discounted local & national gym memberships Access to low cost saving plans and loans Hospital and Death Benefit plans at prices you cant find on the Highstreet Employee assistance programme & wellbeing support Refer a Friend bonuses Access to funded qualifications and genuine career opportunities The successful candidate will be required to undertake an Enhanced DBS check.
HICA Group are a 'Not for Profit' organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing.
HICA is proud to be a Veterans Friendly Framework (VFF) accredited organisation and is committed to the Armed Forces Covenant and its values.
We will continue to develop recruitment pathways that attract and support members of the Armed Forces community, and we actively encourage applications from those who have served in the Armed Forces, as well as partners of veterans.
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Home Care Team Leader in London employer: HICA
At HICA, we pride ourselves on being a supportive and compassionate employer, dedicated to the wellbeing and development of our team members. Located in Grimsby, our Homecare Office Team Leader role offers a unique opportunity to make a meaningful impact while enjoying a range of benefits, including flexible working hours, career progression, and access to wellbeing support. Join us to be part of an organisation that values your contributions and invests in your future.
