HC Care Co-ordinator in London

Be everyone's champion this Summer by scoring a new role with HICA!

At The HICA Group, we pride ourselves on delivering exceptional care and support to individuals across our community. We are looking for a dedicated and proactive Care Coordinator to join our Grimsby Homecare Branch, ensuring high-quality, personalised care services for our clients.

The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Pay & Hours:

• £14.00 per hour
• 40 hours per week
• 6 Week Fixed Rota

Employee Benefits:

• Discounts on retail, supermarket, holidays, and cinema to help you save on everyday expenses.
• Cycle to Work Scheme.
• TechSave - purchase phones, iPads, gaming consoles, and more through payroll deduction.
• Discounted gym memberships, both locally and nationally.
• Low-cost savings plans and loans paid through payroll.
• Exclusive hospital and death benefit plans unavailable on the high street.
• Employee assistance programme and wellbeing support.
• Refer-a-Friend bonuses.

Duties & Responsibilities:

As a Care Coordinator, you will play a vital role in planning, managing, and delivering exceptional care services. Your key responsibilities will include:

• Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
• Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
• Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
• Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
• Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
• Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
• Responding to, and reporting, any concerns or complaints in line with company procedures.
• Preparing management reports and providing relevant information as required.
• Liaising with community organisations and stakeholders to strengthen service delivery.

Experience & Qualifications:

We're looking for someone with strong organisational skills, a passion for delivering inclusive care, and the ability to build positive relationships. Preferred experience and qualifications include:

• Previous experience providing support within a care setting, administering medication, and using equipment.
• Basic IT skills, including proficiency in Microsoft Office packages.
• Excellent written and verbal communication abilities.
• Knowledge of risk assessment, support planning, and a person-centred approach.
• A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).

Additional Requirements:

Applicants must have access to their own transport to attend community-based work and will receive a fuel allowance. Flexibility is required, as this role involves working some weekends on a rota basis.

Joining The HICA Group means being part of a supportive and caring environment where your work makes a real difference. We offer competitive pay and ongoing professional development to help you grow in your role.

HICA is proud to be a Veterans Friendly Framework (VFF) accredited organisation and is committed to the Armed Forces Covenant and its values. We will continue to develop recruitment pathways that attract and support members of the Armed Forces community, and we actively encourage applications from those who have served in the Armed Forces, as well as partners of veterans.

Take the first step in joining our team today - apply now!

Successful candidates will be required to undertake an Enhanced DBS check.