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- Tasks: Plan and deliver exceptional care services, ensuring personalised support for clients.
- Company: Join HICA, a leading not-for-profit homecare provider in North East Lincolnshire.
- Benefits: Enjoy competitive pay, flexible hours, and great rewards like fitness perks and discounts.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Strong organisational skills and a passion for inclusive care are essential.
- Other info: Access to transport is required; flexibility for weekend shifts is a must.
The predicted salary is between 13 - 16 £ per hour.
Ready for a Fresh Start? As the nights draw in and the air turns crisp, now is the perfect time to begin a rewarding career in homecare with HICA. Join our team and make a real difference by brightening lives through the winter months and beyond. At The HICA Group, we pride ourselves on delivering exceptional care and support to individuals across our community. We are looking for a dedicated and proactive Care Coordinator to join our Grimsby Homecare Branch, ensuring high-quality, personalised care services for our clients.
The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Pay & Hours:
- Rate of pay: £13.56 per hour
- Hours of work: 40 hours per week
- Shift pattern between 06.00 - 23.00 on a rota basis.
Duties & Responsibilities:
As a Care Coordinator, you will play a vital role in planning, managing, and delivering exceptional care services. Your key responsibilities will include:
- Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
- Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
- Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
- Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
- Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
- Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
- Responding to, and reporting, any concerns or complaints in line with company procedures.
- Preparing management reports and providing relevant information as required.
- Liaising with community organisations and stakeholders to strengthen service delivery.
Experience & Qualifications:
We are looking for someone with strong organisational skills, a passion for delivering inclusive care, and the ability to build positive relationships. Preferred experience and qualifications include:
- Previous experience providing support within a care setting, administering medication, and using equipment.
- Basic IT skills, including proficiency in Microsoft Office packages.
- Excellent written and verbal communication abilities.
- Knowledge of risk assessment, support planning, and a person-centred approach.
- A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).
Additional Requirements:
- Applicants must have access to their own transport to attend community-based work and will receive a fuel allowance.
- Flexibility is required, as this role involves working some weekends on a rota basis.
Rewards & Benefits:
We believe great work deserves great rewards. Here’s what you’ll enjoy as part of our team:
- New for 2025! Car Maintenance Made Easy
- Cycle to Work with Halfords £250 - £2000
- Refer-a-Friend Bonus
- Instant Recognition Rewards
- Grow with Us Monthly In-House Lottery
- Exclusive Discounts
- Fitness Perks
- Smart Savings & Loans
- Health & Protection Plans
- Wellbeing Support
Additional information:
HICA Homecare in Grimsby is proud to be one of three lead providers in North East Lincolnshire, delivering over 3,000 hours of community-based care each week. We serve the areas of Five Ways, Cleethorpes, Humberston, and New Waltham and surrounding areas, offering a full range of services including personal care, medication administration, shopping, domestic help, and sitter services. Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance, and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home. HICA is a Not for Profit organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
Please note: When you apply for this role, you will be redirected to our recruitment platform, UKG, to complete your application. Successful candidates will need to complete an Enhanced DBS Check.
Locations
Domiciliary Care Coordinator in Grimsby, North East employer: HICA
Contact Detail:
HICA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domiciliary Care Coordinator in Grimsby, North East
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching HICA and understanding their values. Think about how your experience aligns with their mission of delivering exceptional care. We want to see your passion shine through!
✨Tip Number 3
Showcase your organisational skills! Be ready to discuss how you've managed care plans or rotas in the past. We love candidates who can demonstrate their ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team.
We think you need these skills to ace Domiciliary Care Coordinator in Grimsby, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in care settings and any qualifications that match what we're looking for. This shows us you're genuinely interested and a great fit!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Be Person-Centred: In your application, reflect on how you’ve previously delivered person-centred care. Share specific examples of how you've built relationships with service users and their families, as this is crucial for the Care Coordinator position.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at HICA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Domiciliary Care Coordinator inside out. Familiarise yourself with person-centred care principles and the specific services HICA provides. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in care settings. Highlight any relevant qualifications, like your Level 2/3 Diploma in Care, and share specific examples of how you've successfully managed care services or built relationships with clients and their families.
✨Demonstrate Your Organisational Skills
As a Care Coordinator, strong organisational skills are key. Prepare to talk about how you manage rotas, handle recruitment needs, and ensure compliance with quality standards. You might even want to bring a sample rota or plan to demonstrate your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges faced in the role, or how HICA measures success in care delivery. This shows you're engaged and serious about making a positive impact.