Employee Relations Advisor

Brighter days = brighter futures. Join HICA and be the sunshine in someone's life. HICA is very proud to announce that we have a fantastic opportunity to join our experienced and established HR Department. In this newly created role, we are seeking to recruit an additional Employee Relations Advisor as we look forward to the future with the growth of our team, to strengthen our advisory capacity and meet the operational needs of our services.

Finding the right person is as important to us as finding the right skill set. Therefore, we are welcoming applications from candidates with proven experience in an advisory role or an HR Officer who possesses a good foundation in HR, eager to take the next step in their career. Reporting to our HR Business Partner and with support from the wider team, the ideal candidate will be someone who can achieve a balance between providing an efficient reactive operational HR service, working proactively to coach others and tackle the root-causes of people-related matters.

This is a permanent, full-time position (37 hours per week), primarily based at our Head Office located within the stunning Hesslewood Country Business Park near the Humber Bridge. Some travel will be required from time to time to our services, so access to own vehicle is essential.

Key responsibilities will include:

• Supporting and guiding managers on a range of employee relations issues by giving advice, supporting both formal and informal meetings, processing template and bespoke letters and monitoring progression of live cases via a case management log.
• Making referrals to specialists where required in respect of employee health / absence issues.
• Providing an advisory service on a range of employment life cycle matters such as from holiday calculations and Working Time Regulations to contractual issues.
• Working collaboratively with the local recruitment team to identify the needs of your services and supporting recruitment and onboarding processes.
• Recognising recurring issues / trends and taking ownership to identify the root-cause(s) and implement agreed solutions.
• Ongoing coaching and training of managers in relation to HR policy and best practice.
• Supporting the HR Business Partner with change management exercises across the group e.g. shift pattern reviews, restructures.
• Supporting with policy and process reviews; making updates to policies and implementing changes to internal processes / practices.

Knowledge / Skills / Experience:

• Proven experience as a HR Advisor with a track record in managing complex ER matters.
• Excellent understanding of employment law and best practices.
• Excellent written communication skills and ability to communicate and influence at all levels.
• Willing to work flexibly to meet the needs of key customers & achieve best outcomes by thinking 'outside the box'.

Key Benefits:

• Salary - between £30,000 - £36,000 depending on experience.
• Annual leave - 25 days inclusive of bank holidays.
• 5% pension contribution.
• 29p per mile mileage allowance between calls.
• Full paid training from day one.
• Funded qualifications and career progression opportunities.
• Refer a Friend Bonus between £250 and £2,000.
• Retail, supermarket, holiday and dining discounts.
• Gym discounts and wellbeing support.
• Free 24-hour Employee Assistance Programme and counselling.
• Monthly recognition rewards and prize draws.
• Car and cycle schemes including savings at Halfords.

HICA Group is a not-for-profit organisation providing a range of care services to older people and individuals with learning difficulties across residential, nursing, and community settings. HICA is proud to be a Veterans Friendly Framework (VFF) accredited organisation and is committed to the Armed Forces Covenant. We actively encourage applications from veterans, reservists, service leavers, and military families.

The successful candidate will be required to undertake an Enhanced DBS check.