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For Companies At a Glance
- Tasks: Be the friendly face of HICA, managing calls and providing admin support.
- Company: Join a caring team at The Wolds Care Centre, making a difference in people's lives.
- Benefits: Enjoy competitive pay, instant wage access, and exclusive discounts.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Previous reception experience and good knowledge of Microsoft applications required.
- Other info: Flexible hours, career growth opportunities, and a vibrant community hub.
Overview
The leaves are changing colour – are you ready to make a change too? Join HICA and make a real difference to peoples lives! The HICA Group have an exciting opportunity for an experienced Receptionist to join our friendly team at The Wolds, Louth.
The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Pay & Hours
£12.22 per hour
24 hours per week
6 month fixed term contract (to be reviewed at the end of the 6 months)
The Role
As a Receptionist, you will be the first point of contact for our company. Your friendly demeanor, excellent communication skills, and ability to handle multiple tasks simultaneously will contribute to creating a positive experience for our visitors and callers. You will play a crucial role in maintaining the smooth operation of our office by providing administrative support and ensuring efficient communication within the organization.
We offer competitive compensation, opportunities for professional development, and a supportive work environment. If you are organized, detail-oriented, and enjoy interacting with people, we would love to hear from you. Apply now to join our team as a Receptionist!
As Receptionist, your priority will be to ensure the smooth running of the reception area through effective customer care whilst undertaking a variety of administrative clerical tasks as below:
- Represent HICA in a professional and positive manner at all times
- You will handle and process telephone enquiries from internal and external services whilst keeping a professional manner.
- You will handle all incoming and outgoing mail; this includes collections and deliveries from the Post Office.
- Ensure records for the home on the computerised management information system are maintained accurately maintaining confidentiality in line with HICA policies and procedures
- Administer staff recruitment, payroll, financial systems of the home and associated documentation
- Manage client record files ensuring that they are kept up-to-date
- Type correspondence, take and produce meetings of meetings and provide general admin support to the manager
- Treat all services users and families with respect, dignity and courtesy whilst maintaining confidentiality at all times
About you
We are looking for someone who has previous experience of reception duties. You will also be able to keep within deadlines and manage your workload appropriately. You will be able to work as part of a team as well as on your own initiative. A good knowledge of Microsoft appliances. You will present a professional appearance.
Rewards & Benefits
We believe great work deserves great rewards. Here’s what you’ll enjoy:
- Stream – Access up to 50% of your earned wages instantly
- Car & Cycle Schemes – Spread MOT/repair costs & save up to £1,000 with Halfords
- Refer-a-Friend Bonus – Earn £250–£2,000
- Instant Recognition – Win vouchers for going above and beyond
- Career Growth – Funded qualifications & clear progression
- Monthly Lottery – Big cash prizes
- Exclusive Discounts – Retail, supermarkets, holidays & more
- Fitness Perks – Gym discounts & free workouts
- Smart Savings & Loans – Affordable finance options
- Health Plans – Discounted hospital & death benefit cover
- Wellbeing Support – Free counselling & 24/7 EAP
- Free Parking – Hassle-free parking at work
About us
The Wolds Care Centre is a 66-bed care home located on North Holme Road in Louth. We provide a nurturing environment within our specialist dementia, nursing, and residential care communities. Each spacious bedroom boasts its own en-suite wet room and is furnished to a high standard. Residents and their families are encouraged to personalize their rooms, creating unique spaces that reflect their individuality.
Designed around a vibrant Community Hub, The Wolds Care Centre offers a wealth of amenities, including a café, garden room, shop, cinema, activity room, multi-activity room, library with Wi-Fi and internet access, and a sensory room. Residents can also take advantage of our on-site hair and beauty salon, where they can enjoy hair styling, pedicures, and reflexology services. A multi-faith room is available for regular services, ensuring inclusivity for all. Our dedicated Activity Coordinator arranges daily meaningful and engaging activities for everyone.
HICA Group are a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
The successful candidate will be required to undertake an Enhanced DBS check
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Receptionist employer: HICA Group
Contact Detail:
HICA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out HICA's website and social media to get a feel for their culture and values. This will help you tailor your approach and show them you're genuinely interested!
✨Tip Number 2
When you get that interview, don’t just prepare answers; think about questions too! Ask about their team dynamics or how they support staff development. It shows you’re keen and ready to be part of the team.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. Focus on your communication skills and how you present yourself. Remember, as a Receptionist, your friendly demeanour is key!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows you’re proactive and really want the job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face people see, so let your friendly personality shine through in your application. Use a warm tone and express your enthusiasm for joining our team at HICA!
Highlight Relevant Experience: Make sure to showcase any previous reception or administrative experience you have. We want to see how your skills can contribute to creating a positive experience for our visitors and callers.
Be Detail-Oriented: Attention to detail is key in this role! When filling out your application, double-check for any typos or errors. A polished application reflects your ability to maintain accurate records and manage tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at HICA Group
✨Know the Company
Before your interview, take some time to research HICA and its values. Understanding their mission to make a difference in people's lives will help you align your answers with what they stand for. This shows genuine interest and can set you apart from other candidates.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples of how you've effectively handled phone enquiries or resolved issues in previous roles. Practising clear and confident responses will demonstrate your ability to represent HICA positively.
✨Demonstrate Organisational Skills
Since the role involves multitasking and managing various administrative tasks, be ready to discuss how you prioritise your workload. Share specific instances where you successfully managed deadlines or organised tasks efficiently to keep operations running smoothly.
✨Dress Professionally
First impressions matter! Make sure to present yourself in a professional manner that reflects the standards of HICA. Dressing appropriately not only boosts your confidence but also shows that you respect the opportunity and the organisation.
