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- Tasks: Coordinate personalised homecare services and support clients in your community.
- Company: Join HICA, a not-for-profit organisation dedicated to exceptional care.
- Benefits: Earn £13.56 per hour with flexible hours and great perks.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care, good communication skills, and basic IT knowledge.
- Other info: Access to transport required; enjoy exclusive discounts and wellbeing support.
Job Overview
Now the kids are back at school, it’s your time to shine! Step into a rewarding new career in homecare with HICA and make a real difference in your community.
At The HICA Group, we pride ourselves on delivering exceptional care and support to individuals across our community. We are looking for a dedicated and proactive Care Coordinator to join our Doncaster Homecare Branch, ensuring high-quality, personalised care services for our clients.
Pay & Hours
Rate of pay: £13.56 per hour
Hours of work: 40 hours per week
Shift pattern: 06:45 – 15:15 or 09:00 – 17:30, with 1 in 3 weekend availability.
Duties & Responsibilities
- Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
- Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
- Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
- Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
- Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
- Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
- Responding to, and reporting, any concerns or complaints in line with company procedures.
- Preparing management reports and providing relevant information as required.
- Liaising with community organisations and stakeholders to strengthen service delivery.
Experience & Qualifications
- Previous experience providing support within a care setting, administering medication, and using equipment.
- Basic IT skills, including proficiency in Microsoft Office packages.
- Excellent written and verbal communication abilities.
- Knowledge of risk assessment, support planning, and a person-centred approach.
- A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).
Additional Requirements
Applicants must have access to their own transport to attend community-based work and will receive a fuel allowance.
Flexibility is required, as this role involves working some weekends on a rota basis.
Rewards & Benefits
- Car Maintenance Made Easy (New for 2025!)
- Cycle to Work with Halfords
- £250 – £2000 Refer-a-Friend Bonus
- Instant Recognition Rewards
- Grow with Us
- Monthly In-House Lottery
- Exclusive Discounts
- Fitness Perks
- Smart Savings & Loans
- Health & Protection Plans
- Wellbeing Support
Additional Information
HICA Homecare has proudly served Doncaster since 1999, delivering high-quality home care and support for vulnerable people aged 18 and over. We provide more than 2,000 hours of care each week in areas such as Moorends, Thorne, Stainforth, Hatfield, Barnby Dunn, Intake, Armthorpe and Askern.
Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home.
HICA is a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
Please note: When you apply for this role, you will be redirected to our recruitment platform, UKG, to complete your application.
Successful candidates will need to complete an Enhanced DBS Check.
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Homecare Coordinator - Doncaster employer: HICA Group
Contact Detail:
HICA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Coordinator - Doncaster
✨Tip Number 1
Get to know the company! Research HICA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to homecare. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to care coordination. Think about scenarios where you've demonstrated your skills in planning and communication, as these are key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HICA team and making a positive impact in Doncaster.
We think you need these skills to ace Homecare Coordinator - Doncaster
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing care shine through! Share any personal experiences or motivations that drive you to make a difference in people's lives. We love seeing genuine enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Homecare Coordinator. Use keywords from the job description to show us you understand what we're looking for!
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your qualifications effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HICA Group
✨Know Your Stuff
Before the interview, make sure you understand HICA's mission and values. Familiarise yourself with their services and how they impact the community. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your skills in care coordination, communication, and compliance with regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Dress for Success
Even though it’s a homecare position, dressing smartly can make a great first impression. Opt for professional attire that reflects your seriousness about the role while still being comfortable enough to move around if needed.
