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- Tasks: Coordinate personalised care services and ensure high-quality support for clients.
- Company: Join HICA, a leading not-for-profit homecare provider in Grimsby.
- Benefits: Earn £13.56 per hour with flexible hours and great perks.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care, good communication skills, and basic IT knowledge.
- Other info: Access to transport required; enjoy exclusive discounts and wellbeing support.
The predicted salary is between 13 - 16 £ per hour.
Ready for a Fresh Start? As the nights draw in and the air turns crisp, now is the perfect time to begin a rewarding career in homecare with HICA. Join our team and make a real difference by brightening lives through the winter months — and beyond. At The HICA Group, we pride ourselves on delivering exceptional care and support to individuals across our community. We are looking for a dedicated and proactive Care Coordinator to join our Grimsby Homecare Branch, ensuring high‑quality, personalised care services for our clients.
You will be required to provide evidence of your right to work in the UK.
Pay & Hours
- Rate of pay: £13.56 per hour
- Hours of work: 40 hours per week
- Shift pattern between 06.00 - 23.00 on a rota basis.
Duties & Responsibilities
- Planning, developing, and maintaining person‑centred and outcome‑based services, ensuring rotas are designed for effective service delivery.
- Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
- Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
- Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
- Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
- Participating in the on‑call rota to meet operational demands and personally covering care calls in the event of staff shortages.
- Responding to, and reporting, any concerns or complaints in line with company procedures.
- Preparing management reports and providing relevant information as required.
- Liaising with community organisations and stakeholders to strengthen service delivery.
Experience & Qualifications
- Previous experience providing support within a care setting, administering medication, and using equipment.
- Basic IT skills, including proficiency in Microsoft Office packages.
- Excellent written and verbal communication abilities.
- Knowledge of risk assessment, support planning, and a person‑centred approach.
- A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).
Additional Requirements
- Applicants must have access to their own transport to attend community‑based work and will receive a fuel allowance.
- Flexibility is required, as this role involves working some weekends on a rota basis.
Rewards & Benefits
- New for 2025! Car Maintenance Made Easy
- Cycle to Work with Halfords £250 – £2000
- Refer‑a‑Friend Bonus
- Instant Recognition Rewards
- Grow with Us Monthly In‑House Lottery
- Exclusive Discounts
- Fitness Perks
- Smart Savings & Loans
- Health & Protection Plans
- Wellbeing Support
HICA Homecare in Grimsby is proud to be one of three lead providers in North East Lincolnshire, delivering over 3,000 hours of community‑based care each week. We serve the areas of Five Ways, Cleethorpes, Humberston, and New Waltham and surrounding areas, offering a full range of services including personal care, medication administration, shopping, domestic help, and sitter services. We also hold a contract with North Lincolnshire Council to provide care and support services in Barton‑upon‑Humber and surrounding areas. Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance, and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home. HICA is a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
Please note: When you apply for this role, you will be redirected to our recruitment platform, UKG, to complete your application. Successful candidates will need to complete an Enhanced DBS Check.
Domiciliary Care Coordinator - Grimsby in Bristol employer: HICA Group
Contact Detail:
HICA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domiciliary Care Coordinator - Grimsby in Bristol
✨Tip Number 1
Get to know the company! Research HICA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local care events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to care coordination. Think about scenarios where you've demonstrated your skills in planning, communication, and problem-solving—these are key in this role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at HICA and making a real impact in Grimsby.
We think you need these skills to ace Domiciliary Care Coordinator - Grimsby in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Domiciliary Care Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since excellent written and verbal communication is key in this role, ensure your application reflects this. Keep it clear, concise, and professional while also showing a bit of your personality!
Highlight Relevant Experience: Don’t forget to mention any previous experience in care settings or related fields. We want to see how you've made a difference in people's lives before, so share those stories!
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at HICA Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Domiciliary Care Coordinator. Familiarise yourself with person-centred care and how to develop strong relationships with service users and their families. This will show that you're genuinely interested in the role and ready to make a difference.
✨Showcase Your Experience
Be prepared to discuss your previous experience in care settings. Highlight specific examples where you've administered medication or managed care plans. This will help demonstrate your capability and reassure the interviewer that you can handle the responsibilities of the role.
✨Communicate Clearly
Since excellent communication is crucial in this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points. This will not only showcase your verbal skills but also your ability to convey important information effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for new coordinators, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
