At a Glance
- Tasks: Lead and develop a remote payroll team, ensuring top-notch service delivery and operational performance.
- Company: Join HiBob, a modern HR platform transforming how businesses manage their people.
- Benefits: Enjoy a flexible work environment, competitive salary, and opportunities for personal growth.
- Other info: Be part of a vibrant culture that celebrates individuality and encourages collaboration.
- Why this job: Shape the future of payroll services while empowering a dynamic team in a fast-paced setting.
- Qualifications: Significant payroll experience and proven leadership skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Description
Hi Bob helps modern, mid-size businesses transform the way they manage people, giving HR and managers the tools they need to connect, engage, develop, and retain their people.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.
Fast-growing companies across the globe rely on Bob to help them create better work experiences for their people.
Come and be you with us
Being a Bobber is all about being you.
We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work.
If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms.
Come join us.
About the role
We're looking for a UK Managed Services Payroll Team Lead to lead and develop our growing Managed Services payroll team.
This is a key operational leadership role with ownership of a fully remote team of experienced payroll professionals.
You'll be responsible for how the team performs day to day; from coaching and development to service delivery, escalations, operational performance, and customer experience.
But this isn't just about keeping payrolls running.
Our Managed Services function is scaling quickly, and you'll play an important role in shaping how we grow.
Working closely with our Payroll Advisory Lead and operational teams, you'll find smarter ways of working, strengthen team capability, and help us build a payroll service that can scale without compromising on quality or customer experience.
We're looking for someone who combines genuine payroll expertise with great people leadership.
You'll know when to coach, when to challenge, and when to get into the detail yourself.
Requirements
- Significant payroll experience, ideally within a payroll bureau, outsourced payroll, or managed services environment
- Proven people leadership experience, including coaching, development, and performance management
- Strong UK payroll knowledge and the technical credibility to develop experienced payroll professionals
- Experience leading remote or distributed teams
- Experience managing operational performance against KPIs, SLAs, and customer service standards
- Experience working in a fast-paced, scaling operation and improving how teams work as they grow
- Confidence handling complex payroll and customer escalations
- Strong knowledge of payroll governance, controls, and compliance
- A customer-first approach and a natural instinct to find solutions rather than default to "no"
- The confidence to challenge, influence, and make decisions while working collaboratively across teams
- Experience scaling or improving processes within a growing payroll bureau
Requirements are often considered a measure of how equipped you are to do the job, but sometimes they aren't the only factor.
If you don't tick every box but think your experience could translate well, we'd still like to hear from you.
- Nice to have
- HRIS or payroll platform experience
- Operational reporting and performance analysis experience
- Commercial experience within a customer-facing payroll service
UK Managed Services Payroll Team Lead employer: HiBob
HiBob is an exceptional employer that prioritises individuality and fosters a collaborative work culture, making it an ideal place for professionals in the HR SaaS sector. With comprehensive benefits such as hybrid work options and equity opportunities, employees are empowered to thrive both personally and professionally. The company also offers ample growth opportunities, ensuring that you can develop your skills while contributing to meaningful customer success.
StudySmarter Expert Advice🤫
We think this is how you could land UK Managed Services Payroll Team Lead
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HiBob!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at HiBob.
We think you need these skills to ace UK Managed Services Payroll Team Lead
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HiBob. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HiBob and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HiBob. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HiBob's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HiBob
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HiBob.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HiBob will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HiBob and how you would contribute to adapting HR strategies.
