HiBob is seeking a Premium Support Specialist to own end-to-end support for a portfolio of enterprise customers. You’ll combine technical troubleshooting with proactive, consultative support to help clients maximise Bob and navigate HR cycles with confidence.
You’ll work closely with Customer Success, Product, Engineering and Implementation, ensuring clear ownership, accurate guidance, and a consistently high-quality experience across compensation cycles, performance reviews, and module launches.
#J-18808-Ljbffr
Senior Premium Support Lead - Enterprise SaaS employer: HiBob
At HiBob, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Hybrid Enterprise Customer Success Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact on our large, complex customers. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making HiBob an exceptional place to grow your career while driving meaningful change in the HRTech landscape.
