HiBob is seeking a Senior Customer Success Leader to scale our global CS function from mid-market to enterprise. You will mentor and grow diverse teams, design scalable CS processes, and partner with product, sales and marketing to protect and expand ARR.
You will own customer health through data-driven strategies, including risk mitigation and ROI optimization, in a fast-growing SaaS environment. Based in the UK or remote, you’ll lead EMEA-focused initiatives, align with GDPR and regional
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Senior Manager, Customer Success & Renewals (Hybrid) employer: HiBob
At HiBob, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Hybrid Enterprise Customer Success Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact on our large, complex customers. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making HiBob an exceptional place to grow your career while driving meaningful change in the HRTech landscape.
