HiBob is seeking a Lead Customer Success Manager for Enterprise in London. You will own a small portfolio of HiBob’s largest customers, building executive relationships and acting as a strategic advisor to drive retention and growth across multiple products.
This senior IC role requires deep experience in enterprise SaaS CS, with a proven track record of managing £500k–£1M+ ARR accounts and coordinating cross-functional teams to deliver complex, high-impact outcomes.
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Senior Enterprise CSM: Strategic Growth & Value (Hybrid) employer: HiBob
At HiBob, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Hybrid Enterprise Customer Success Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact on our large, complex customers. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making HiBob an exceptional place to grow your career while driving meaningful change in the HRTech landscape.
