At a Glance
- Tasks: Lead office operations and create exceptional employee experiences in a vibrant workplace.
- Company: Join HiBob, a people-focused HR tech company shaping the future of employee experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Fully office-based role in London with a supportive and collaborative team.
- Why this job: Make a real impact on workplace culture and employee engagement every day.
- Qualifications: Experience in office management and a passion for enhancing employee experiences.
The predicted salary is between 40000 - 50000 £ per year.
Working in the People function of an HR technology business is both a real privilege and a meaningful challenge: HiBob is building a product for HR teams, so the way we create our own employee experience matters deeply. This role is therefore vital in helping us build something exceptional inside an organisation that is, at its core, a people company.
We are looking for an Office & Experience Manager to join HiBob’s EMEA People team. This role leads the day-to-day operations and employee experience of our London office. You will play a key role in bringing HiBob’s culture and values to life via our office and employee experiences. As a matrix organisation, you’ll report into the UK People & Culture leadership and manage the London Office Coordinator, whilst also being a member of our global Employee Experience team, as well as partnering closely with teams across People & Culture, FP&A, IT, Facilities and Leadership to create a welcoming, engaging, and high-performing workplace experience for our Bobbers.
The heart of this role is creating exceptional employee experiences and building an environment where people feel connected, supported, and excited to come to work. We’re looking for someone who is highly organised, proactive, creative, and genuinely passionate about people, culture, and workplace experience.
This is a dynamic and varied role where no two days look the same; from managing office operations and workplace projects, to leading wellbeing initiatives, company events, onboarding experiences, vendor management, and employee engagement activities in the UK and guiding the strategy for EMEA employee experience. We’re looking for someone who is confident juggling multiple priorities, solving problems quickly, and building strong relationships across all levels of the business.
This role is fully office-based in our London Office, so you’ll need to want to work onsite five days a week, and be a visible and approachable presence within the office community.
We use our HR platform Bob (of course!), Slack, Zoom, Google Workspace and various workplace and event management tools on a daily basis. Experience with workplace operations, facilities, employee experience, event management, or office management within a fast-paced environment would be a big plus.
Main Deliverables- Leading the UK Workplace Experience and Operations
- Ownership of the EMEA Employee Experience strategy and budget, in partnership with local EMEA office teams
- Deliver high-impact workplace projects
- In partnership with external providers, plan and deliver our large-scale summer and winter parties
What are we looking for?
- Significant experience in workplace, office, facilities, or employee experience roles within a fast-paced environment
- Experience managing busy and complex office environments, with the ability to balance operational excellence alongside employee experience
- Strong experience managing budgets, suppliers, vendors, and day-to-day operational delivery
- Experience contributing to or shaping employee experience, workplace, or culture initiatives and programmes
- Experience managing, mentoring, or supporting team members, helping others grow and succeed
- Confidence building relationships and partnering with stakeholders across all levels of the business, including senior leadership
- A proactive, hands-on mindset with strong organisational skills and excellent attention to detail
- Someone who thrives in a varied role, enjoys problem-solving, and is comfortable switching between strategic thinking and hands-on delivery
- Experience leading workplace projects such as office moves, redesigns, fit-outs, or workplace transformations
- Experience supporting multiple office locations across Europe or global teams
- Experience working within a scaling or high-growth company environment
- Comfortable using workplace tools, systems, and exploring automation or AI solutions to improve processes and employee experience
First Aid and Fire Marshal training would be beneficial but not essential.
Office & Experience Manager employer: HiBob
HiBob is an exceptional employer that prioritises the employee experience, making it a rewarding place to work. With a vibrant office culture in London, employees are encouraged to thrive in a dynamic environment where creativity and collaboration are at the forefront. The company offers ample opportunities for personal and professional growth, alongside a commitment to wellbeing initiatives and engaging workplace events, ensuring that every Bobber feels valued and connected.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Experience Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at HiBob on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Office & Experience Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your passion for workplace culture and employee experience shine through. Share specific examples of how you've created engaging environments in past roles.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in the office or enhance employee experience, mention it during your interview. This shows you're already thinking like a member of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the HiBob family.
We think you need these skills to ace Office & Experience Manager
Some tips for your application 🫡
Show Your Passion for People:When you're writing your application, let your enthusiasm for creating exceptional employee experiences shine through. We want to see how you connect with our values and culture, so share specific examples of how you've made a positive impact in previous roles.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use headings, bullet points, and concise language to highlight your relevant experience and skills. We appreciate clarity, especially since this role involves juggling multiple priorities!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Office & Experience Manager role. Mention your experience with workplace operations and how it aligns with what we’re looking for at HiBob.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at HiBob!
How to prepare for a job interview at HiBob
✨Know the Company Culture
Before your interview, take some time to really understand HiBob's culture and values. This role is all about enhancing employee experience, so be ready to discuss how you can contribute to creating a welcoming and engaging workplace that aligns with their mission.
✨Showcase Your Organisational Skills
As an Office & Experience Manager, you'll need to juggle multiple priorities. Prepare examples from your past experiences where you've successfully managed complex office environments or led workplace projects. Highlight your ability to stay organised and proactive in fast-paced settings.
✨Prepare for Relationship Building
This role involves collaborating with various teams and stakeholders. Think of specific instances where you've built strong relationships across different levels of an organisation. Be ready to share how you approach partnership and communication, especially with senior leadership.
✨Demonstrate Your Passion for People
HiBob is looking for someone who genuinely cares about employee experience. During the interview, express your enthusiasm for creating exceptional workplace environments. Share any initiatives you've led or participated in that improved employee engagement or wellbeing.
